Don Miller Subaru West

Custom Order STi... A month Early! I worked with Drew Marnocha at Subaru West and it was an absolute pleasure. Drew has a very no-nonsense approach and was more than happy to get me the I worked with Drew Marnocha at Subaru West and it was an absolute pleasure. Drew has a very no-nonsense approach and was more than happy to get me the exact car I wanted, The car had to be custom ordered and built in Japan, It arrived a month before the expected delivery date, Drew and the team worked to get this car inspected, detailed and ready for me to pickup within a few hours of it rolling off the truck. Truly exceptional service and I left there knowing everything that I could want to and more about the car that I just bought. I could not be happier with this experience. More

Exceptional experience! We had a fantastic experience working with Jim Alfano to purchase our Legacy. Jim is passionate about automobiles, thorough, and customer focused. A We had a fantastic experience working with Jim Alfano to purchase our Legacy. Jim is passionate about automobiles, thorough, and customer focused. Another reviewer mentioned he not only made the experience low pressure, but also fun. We agree with that 100%. Jim was patient with us as we decided which model to purchase and saw our experience through from us walking onto the lot to leaving after a thorough delivery of the car. While we had most of our interaction with Jim, everyone we met and worked with were terrific. Thank you for a great car buying experience! The entire staff, More

Jim Alfano is the best! I was dreading the new car buying experience until I met Jim Alfano. He made the experience low pressure and FUN! He has extensive product knowledge a I was dreading the new car buying experience until I met Jim Alfano. He made the experience low pressure and FUN! He has extensive product knowledge and was generous with his time. I love my new Forester! Thanks, Jim! More

WRX Purchase First of all I would love to explain my purchase of a WRX at age 51, its simple I've wanted one for 20 years and I loved the new body style. I purcha First of all I would love to explain my purchase of a WRX at age 51, its simple I've wanted one for 20 years and I loved the new body style. I purchased this car on March 7th 2015. Two weeks later I know why I wanted one. The sales person Steve Weyhrich was fantastic, very knowledgeable, and made the whole process a breeze. Not only did I have a great experience with Steve, but the entire management staff actually took time to come over and introduce themselves. Un-Heard of. I have since recommended Don miller Subaru to many of my friends looking to buy a vehicle. Oh and the WRX I purchased my Wife plans to have one of her own now LOL More

Very Happy We bought our Legacy in 2011 and have been very happy. Especially note worthy has been the service. Prompt, courteous and thorough. We recently had to We bought our Legacy in 2011 and have been very happy. Especially note worthy has been the service. Prompt, courteous and thorough. We recently had to reschedule our service due to a family emergency and they got my wife in and out so she could be with family. Thanks to Richard Johnson for looking after my wife when she needed the extra courtesy. Thanks also to Kevin Ryan for returning my call. Keep up the good work. More

The care and service of Don Miller Subaru I have been dealing with Don miller Subaru service for about 2 or years. My family drives gmc products but we still go there. The staff at Don Miller I have been dealing with Don miller Subaru service for about 2 or years. My family drives gmc products but we still go there. The staff at Don Miller Subaru on Odana Road take very good care of my family's vehicle. The staff is always very friendly and they provide excellent service there prices are very good. I highly recommend Don Miller Subaru on Odana Road to anyone looking for a service center that will take care of your automotive service needs. I won't take my vehicles anywhere else. They also have good cookies and hot chocolate in the nice waiting room. Need a ride while your vehicle is being service no problem they have that coveted also. More

Way beyond our expectations We chose a 2015 Subaru Outback in Twilight Blue, which turned out to be difficult to find with the trim package we wanted. Todd Kent and the Don Mill We chose a 2015 Subaru Outback in Twilight Blue, which turned out to be difficult to find with the trim package we wanted. Todd Kent and the Don Miller staff found the car 800 miles away and had it flat-bedded to Wisconsin for us. We have purchased a lot of new cars over the years, but I don't think ANY dealership has worked this hard for us. More

Service My husband's 2005 Subaru Forester lost air conditioning in July of 2012. We had difficulty with the dealership charging us and not fixing the problem. My husband's 2005 Subaru Forester lost air conditioning in July of 2012. We had difficulty with the dealership charging us and not fixing the problem. After my first review on this site they contacted us and have resolved the problem by installing a new compressor and subtracted some of what we had originally paid for not fixing it in the past. We are happy with the work so far. I am still rating them average as the customer service only changed when they saw my post. They have called us and followed up this time where they did not do so the first two times the car was in. I will leave the quality of work below average as we feel their mechanics should have figured out the problem the first or second time the car was in. More

Great experience with Dennis I had a great experience working with Dennis Riddle. I knew I wanted a Subaru for the quality of the AWD, but wasn't sure between Impreza, Crosstrek, I had a great experience working with Dennis Riddle. I knew I wanted a Subaru for the quality of the AWD, but wasn't sure between Impreza, Crosstrek, and Forester what would give the best balance of comfort, performance, efficiency, and cargo space. Dennis very patiently helped me test out an Impreza, a Forester, and both the gas and hybrid Crosstrek models while talking through the differences and his past personal experiences with the ones that he'd owned. The experience was extremely pleasant - Dennis was clearly interested in getting me into the car that best fit my needs and was never pushy or salesy, even though it was a busy Saturday. My experience with Dennis was definitely a refreshing change from the usual high-pressure sales barrage of car shopping. More

Highly Recommended Todd Kent was fantastic to work with. We wished to purchase a vehicle by the end of the month in order to take advantage of a low finance opportunity Todd Kent was fantastic to work with. We wished to purchase a vehicle by the end of the month in order to take advantage of a low finance opportunity. We had very little time, and Todd found a vehicle that met our specifications. He came in on his day off to make sure the loan application process was going smoothly. Because we live a ways away, he worked with us via e-mail so we didn't need to make any unnecessary trips to Madison. Before we made our final decision about the car, he did not pressure us at all. He was very pleasant to deal with and explained everything we needed to know about the car in a very thorough manner. We are very pleased and highly recommend him! More