
Don Jacobs Toyota
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had an exceptional experience with the Don Jacobs crew. My salesperson, Cheryl Hoffner, was outstanding and was able to negotiate a super deal for me on a very nice used vehicle. The service staff was als My salesperson, Cheryl Hoffner, was outstanding and was able to negotiate a super deal for me on a very nice used vehicle. The service staff was also great, especially AJ, who gave me special attention and took care of several problems with the vehicle right away. I am very pleased and would recommend this dealership. More
I am so impressed with this dealer! The sales team, the finance team...you name it! Just got done working with Harmanpreet Singh in the Body Shop. He was so helpful and answered all The sales team, the finance team...you name it! Just got done working with Harmanpreet Singh in the Body Shop. He was so helpful and answered all my questions. I love Don Jacobs! More
Just to check why my abs light is on I got Charged nearly $200. Insanity!!! I will NEVERRRRR go back! It’s a major rip off!! $200. Insanity!!! I will NEVERRRRR go back! It’s a major rip off!! More
6 hours for a requested wheel balance check. 4 hours in I return to the dealership and they feed me some crap explanation of exhaust against cross member. If this was the case it would be rattli 4 hours in I return to the dealership and they feed me some crap explanation of exhaust against cross member. If this was the case it would be rattling and all the time, not just at 60-65mph, as described to all the service reps. All this WITHOUT DOING THE REQUESTED WHEEL BALANCE! They then do the requested wheel balance and without admitting that was the problem they scooted me out the door for a nominal fee. Initially they were saying 190$ for diagnostics...they sure are glad it wasn't that much. The next day i took the truck to a very trusted area mechanic and they found both rear tires out of balance...IMAGINE THAT!! I drove the truck home and had no wobble or vibration!!! When i inspected the wheels there were massive changes to the wheel weights...evidence that TOYOTA did absolutely NOTHING!! More
I had Max today. He was just great. I had many questions and he was respectful and patient. Got me all my answers. But this is the second time I had to correct their He was just great. I had many questions and he was respectful and patient. Got me all my answers. But this is the second time I had to correct their billing. Both times they over billed me. Always check your bill before leaving. Max got the bill corrected immediately More
Don Jacobs Toyota from the sales man to manager of sales, excellent service ! Some dealerships will give you a car payment that is very high , Don Jacobs can get you a affordable agreement. Professionalism t excellent service ! Some dealerships will give you a car payment that is very high , Don Jacobs can get you a affordable agreement. Professionalism to the Max! More
Sales Representative Katie Haagensen was extremely helpful with the purchase of our new vehicle. From working with her via txt, email, by phone or in person, she made the process very easy and everyth helpful with the purchase of our new vehicle. From working with her via txt, email, by phone or in person, she made the process very easy and everything went quickly and smoothly. Thanks Katie! More
I just purchased a new Toyota Highlander. Cheryl Hoffner was the sales representative, she was great. She answered all my questions and would reply promptly to my email messages. She kept m Cheryl Hoffner was the sales representative, she was great. She answered all my questions and would reply promptly to my email messages. She kept me informed on the status of my new car build. And when I came to pick it up she handled the process very efficiently. She also sent me a Utube video that was extremely helpful. I am very pleased with this purchase and will mention her to all of my friends that are thinking of a new car purchase. More