Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Don Jacobs Toyota
Milwaukee, WI
202 Reviews
Here at Don Jacobs Toyota we appreciate our customers and aim to make them customers for life with our simple and easy way of conducting business. Your complete ownership experience is what’s important to us, whether it’s a transparent sales process, our customer-first attitude from the staff in our Toyota service center facility, or our ability to make the financing process as painless as possible at our car finance center.
From quality new Toyota vehicles, to used and certified pre-owned, we know anyone looking for their next car in Milwaukee or Oak Creek will likely find what they want. Our new vehicle line-up includes the Toyota RAV4, the Toyota Corolla, and many more!
We also buy and accept trade-ins in addition to maintaining our own great selection of used cars for sale here in Milwaukee and Oak Creek, WI. Stop on by today and take a test drive behind the wheel of an award-winning used Toyota model like the stylish Camry or roomy midsize Highlander SUV.
Additional services include trusted car repair, original Toyota car accessories, and new car financing to help our customers purchase the car of their dreams.
Call Don Jacobs Toyota at 414-281-3100, or come visit us in person. We’re conveniently located at 5727 South 27th Street Milwaukee, WI 53221 and look forward to helping you with your automotive needs!
Learn all about Don Jacobs Toyota and what we offer at our new and used car dealership in Milwaukee.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 202 reviews
January 11, 2025
I had an exceptional experience with the Don Jacobs crew. My salesperson, Cheryl Hoffner, was outstanding and was able to negotiate a super deal for me on a very nice used vehicle. The service staff was als My salesperson, Cheryl Hoffner, was outstanding and was able to negotiate a super deal for me on a very nice used vehicle. The service staff was also great, especially AJ, who gave me special attention and took care of several problems with the vehicle right away. I am very pleased and would recommend this dealership. More
by Bob Balderson
Employees Worked With
Cheryl Hoffner
November 20, 2024
I am so impressed with this dealer! The sales team, the finance team...you name it! Just got done working with Harmanpreet Singh in the Body Shop. He was so helpful and answered all The sales team, the finance team...you name it! Just got done working with Harmanpreet Singh in the Body Shop. He was so helpful and answered all my questions. I love Don Jacobs! More
by Camry Queen
Employees Worked With
Harmanpreet Singh in Body Shop
September 03, 2024
Just to check why my abs light is on I got Charged nearly $200. Insanity!!! I will NEVERRRRR go back! It’s a major rip off!! $200. Insanity!!! I will NEVERRRRR go back! It’s a major rip off!! More
by Melimel0408
Employees Worked With
June 15, 2024
6 hours for a requested wheel balance check. 4 hours in I return to the dealership and they feed me some crap explanation of exhaust against cross member. If this was the case it would be rattli 4 hours in I return to the dealership and they feed me some crap explanation of exhaust against cross member. If this was the case it would be rattling and all the time, not just at 60-65mph, as described to all the service reps. All this WITHOUT DOING THE REQUESTED WHEEL BALANCE! They then do the requested wheel balance and without admitting that was the problem they scooted me out the door for a nominal fee. Initially they were saying 190$ for diagnostics...they sure are glad it wasn't that much. The next day i took the truck to a very trusted area mechanic and they found both rear tires out of balance...IMAGINE THAT!! I drove the truck home and had no wobble or vibration!!! When i inspected the wheels there were massive changes to the wheel weights...evidence that TOYOTA did absolutely NOTHING!! More
by sleepinwrx02
June 05, 2024
I had Max today. He was just great. I had many questions and he was respectful and patient. Got me all my answers. But this is the second time I had to correct their He was just great. I had many questions and he was respectful and patient. Got me all my answers. But this is the second time I had to correct their billing. Both times they over billed me. Always check your bill before leaving. Max got the bill corrected immediately More
by Saburdecki
Employees Worked With
Max Jacobs
March 17, 2024
Don Jacobs Toyota from the sales man to manager of sales, excellent service ! Some dealerships will give you a car payment that is very high , Don Jacobs can get you a affordable agreement. Professionalism t excellent service ! Some dealerships will give you a car payment that is very high , Don Jacobs can get you a affordable agreement. Professionalism to the Max! More
by dkrahenbuhl71
January 25, 2024
Sales Representative Katie Haagensen was extremely helpful with the purchase of our new vehicle. From working with her via txt, email, by phone or in person, she made the process very easy and everyth helpful with the purchase of our new vehicle. From working with her via txt, email, by phone or in person, she made the process very easy and everything went quickly and smoothly. Thanks Katie! More
by ZR2Ron
Employees Worked With
Katie Haagensen
January 05, 2024
I just purchased a new Toyota Highlander. Cheryl Hoffner was the sales representative, she was great. She answered all my questions and would reply promptly to my email messages. She kept m Cheryl Hoffner was the sales representative, she was great. She answered all my questions and would reply promptly to my email messages. She kept me informed on the status of my new car build. And when I came to pick it up she handled the process very efficiently. She also sent me a Utube video that was extremely helpful. I am very pleased with this purchase and will mention her to all of my friends that are thinking of a new car purchase. More
by Steve
