Kayla Harmon

We found the car buying experience with Serra Toyota to be easy and straight forward. be easy and straight forward. More

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Absolutely love this place! Helped with everything I needed and all very welcoming. Especially Rico! He was so chill and beyond helpful. I don't plan on getting any future cars/ Helped with everything I needed and all very welcoming. Especially Rico! He was so chill and beyond helpful. I don't plan on getting any future cars/car needs anywhere else. He wont disappoint, highly recommend! More

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I went shopping for a Toyota Camry and found an excellent car dealership. Serra Toyota has a large selection of quality CPO vehicles in which to choose from. The salespeople and managers were frien excellent car dealership. Serra Toyota has a large selection of quality CPO vehicles in which to choose from. The salespeople and managers were friendly and did their best to meet my needs. A special shout out goes to Katie Haagensen, the salesperson I worked with directly. She was friendly, knew how to deal with customers and was willing to go the extra mile to make this customer happy. If you are looking for a reasonably priced, quality Toyota vehicle make sure your first stop is Serra Toyota and ask for Katie, you'll be glad you did. More

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Just to check why my abs light is on I got Charged nearly $200. Insanity!!! I will NEVERRRRR go back! It’s a major rip off!! $200. Insanity!!! I will NEVERRRRR go back! It’s a major rip off!! More

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6 hours for a requested wheel balance check. 4 hours in I return to the dealership and they feed me some crap explanation of exhaust against cross member. If this was the case it would be rattli 4 hours in I return to the dealership and they feed me some crap explanation of exhaust against cross member. If this was the case it would be rattling and all the time, not just at 60-65mph, as described to all the service reps. All this WITHOUT DOING THE REQUESTED WHEEL BALANCE! They then do the requested wheel balance and without admitting that was the problem they scooted me out the door for a nominal fee. Initially they were saying 190$ for diagnostics...they sure are glad it wasn't that much. The next day i took the truck to a very trusted area mechanic and they found both rear tires out of balance...IMAGINE THAT!! I drove the truck home and had no wobble or vibration!!! When i inspected the wheels there were massive changes to the wheel weights...evidence that TOYOTA did absolutely NOTHING!! More

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Don Jacobs Toyota from the sales man to manager of sales, excellent service ! Some dealerships will give you a car payment that is very high , Don Jacobs can get you a affordable agreement. Professionalism t excellent service ! Some dealerships will give you a car payment that is very high , Don Jacobs can get you a affordable agreement. Professionalism to the Max! More

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