41 Reviews of Don Jacobs Toyota - Service Center
I had Max today. He was just great. I had many questions and he was respectful and patient. Got me all my answers. But this is the second time I had to correct their He was just great. I had many questions and he was respectful and patient. Got me all my answers. But this is the second time I had to correct their billing. Both times they over billed me. Always check your bill before leaving. Max got the bill corrected immediately More
Great service and the guys were patient and helpful with my car. Keep up the good work. my car. Keep up the good work. More
this place is the worst dealership in Milwaukee county, they refuse to owner bumper to bumper under 20000 warranty for my car that needs key reprogramming, unacceptable, what a shame, another dealer did it they refuse to owner bumper to bumper under 20000 warranty for my car that needs key reprogramming, unacceptable, what a shame, another dealer did it in a few minutes, thanks to them More
My check engine light was on and something was wrong with my four wheel drive. I was there a 815am. My car was there the whole day and all they got done was the oil change and tire rotation. At first they ca my four wheel drive. I was there a 815am. My car was there the whole day and all they got done was the oil change and tire rotation. At first they called my a couple of times because I asked if my warranty covered anything. I waited all day and they never called again.the next day they called and said my car would be really towards evening. I got no phone calls the third day I called and no one called back. Called again and they said the car was being worked on and would be done sometime Friday afternoon. They would call me. Haven’t heard anything. I asked for a loaner they said I didn’t need one. I am still waiting. I had a dentist appt today which I had to cancel. I can’t get in till January. I had a haircut appointment today and had to cancel that. Can’t get in for two weeks. They have never apologized or asked if I needed a loaner. I’ve be at home for three days. I don’t have another car so I’m stuck. I need groceries but of course I can’t get to the store. I think because I am a woman I get treated badly. They are very unconcerned about their image. More
Spent 5 hours getting my brake done.had to ask several times what's going on. Unacceptable times what's going on. Unacceptable More
I found an empty bottle underknee of the oil filter. And whoever do the inspection the person remove the clamps from antifreeze hose never put it back and now i have to clean the motor because. Of that. Thi whoever do the inspection the person remove the clamps from antifreeze hose never put it back and now i have to clean the motor because. Of that. This time the job was sucks. If you not like what are you doing or focus and what you doing not do it. More