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Don Davis Nissan

Arlington, TX

Overview
Employees
Reviews
Vehicles
4.5
10,862 Reviews
Don Davis Nissan has been proudly serving Arlington, Texas since July 1979! Get a great deal on a New Nissans or great selection of Used Cars. No gimmicks, just good deals and professional service everyday. In the 30+ years we have been serving the Arlington area, our clients have come from communities like Fort Worth, Dallas, DFW Metroplex, Grand Prairie, Irving, Mansfield, Euless, Cleburne and Bedford as well as throughout the state of Texas. Our service department caters to customers from North Richland Hills, Burleson, Grapevine, Flower Mound and Duncanville. Our central location makes us convenient to everyone in the Dallas Fort Worth Metroplex!
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1320 I-20 Frontage Rd

Arlington, TX

76018

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Showing 10,862 reviews

January 14, 2025

I purchased a vehicle on 11/15/2024 from Don Davis Nissan and the permanent plates have yet to come in. My temp tags expired today and I have called and emailed the dealership multiple times to no avail. I h More

by wesley.derrick77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith Eason
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Aguirre
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Don Davis Nissan responded

Hello Wesley, I appreciate you taking my call this afternoon. It was a pleasure speaking with you and again we apologize for the inconvenience you occurred during the transaction. Thank you for your understanding and for giving us the chance to make things right. We look forward to restoring your trust in our services and providing you with a truly outstanding experience during your next visit. Thank you, Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

Jan 20, 2025 -

wesley.derrick77 responded

I don’t recall ever speaking to you. I do recall sending multiple emails and leaving multiple messages with the receptionist over a week timeframe asking for someone to help me with my expired temp tags and not getting any responses. And miraculously, within 30 minutes of submitting the review, i received no less than five phone calls asking me why I submitted the review. I do recall being lied to and being told that my plates had been requested and the delay was because of a back log with the state, only to find out later from the DMV that my plates were never requested until the day after I submitted the initial review.

Jan 20, 2025 -

Don Davis Nissan responded

Hello Wesley, We spoke on the phone last Wednesday afternoon (January 15). While we spoke I informed you I would text photos to your cell with an image of your license plates as well as the tracking number for the overnight Fed-Ex. I do apologize for the inconvenience this may have caused. If there is anything else I can help with please call me directly. Thank you, Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 10, 2025

We're please with DD service as usual. Thanks for your help in a timely oil change. More

by GRPDEX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Don Davis Nissan responded

Hello grpdex1, We appreciate your positive review about your recent service experience with Casandra! We look forward to your next visit! Please let us know if there is anything else we can do for you, we are more than happy to help. Thank you, Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 10, 2025

I got my oil changed here. Setting up the appointment was quick and easy. Took about an hour, but I was able to drop my car off and wait in the lounge. Prompt communication fro More

by Marynguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Don Davis Nissan responded

Hi Marynguyen, We appreciate your positive 5 STAR review about your recent service experience with us! We look forward to your next visit! Please let us know if there is anything else we can do for you, we are more than happy to help. We appreciate the compliments for Casandra !! Pretty awesome to hear :) Thank you, Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 10, 2025

Adrian was very helpful and kept me in the loop with multiple calls regarding my windshield replacement. More

by tritchie0329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Don Davis Nissan responded

Hello tritchie0329, We appreciate your positive 5 STAR review about your recent service experience with Adrian! We look forward to your next visit! Please let us know if there is anything else we can do for you, we are more than happy to help. Thank you very much letting us know how much Adrian helped you and kept you up to date!! Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 10, 2025

Everyone was friendly and helpful. And I was happy that they have Spanish speaking people More

by KARYM681
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel DeSantiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Don Davis Nissan responded

Hi karym681, Thank you so much for your positive review for Joel and Javier! Please let us know if there is anything else we can do for you; we are more than happy to help! Welcome to our Don Davis Nissan family :) Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 10, 2025

You arrive, everyone is very professional n helpful. I find the location of the dealership very helpful More

by norma51555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Don Davis Nissan responded

Hi Norma51555, Thank you so much for your positive review for Keenan and Alex! Please let us know if there is anything else we can do for you; we are more than happy to help! Welcome to our Don Davis Nissan family :) Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 09, 2025

Very helpful and both of my issues were fixed. Warranty covered electrical issue on my CarPlay which was awesome. Thank you Adrian and your team More

by bear.sanchez28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Marchant, Sammy Neria, Miridiam Ramirez
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Jan 10, 2025 -

Don Davis Nissan responded

Hello bear.sanchez28, Thank you so much for your positive review! We can't wait to see you again. Please let us know if there is anything else we can do for you; we are more than happy to help! Way to go Adrian, Don Davis Nissan service team and Lance !!! Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 08, 2025

This will be my 2nd vehicle from this location. I’m satisfied with both purchases. Transaction was smooth and quick. More

by veng1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Nguyen
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Jan 10, 2025 -

Don Davis Nissan responded

Hello veng1993, Thank you so much for your 5 star positive review for Keith and Stephen! Thank you for your business with us once again! Please let us know if there is anything else we can do for you; we are more than happy to help! Welcome to our Don Davis Nissan family :) AGAIN !! Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 07, 2025

Normally service is very good but this time the wait was longer than normal and looking at the time stamp on the work record and invoice I waited 25-30 minutes after the car was finished before it was deliv More

by CHUCK9382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Don Davis Nissan responded

Hello Chuck9382, Thank you for taking the time to leave us your honest feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, If there is anything we can do to get a higher rating from you, please feel free to contact me personally. Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 07, 2025

I was early and they took me in right away very polite and very nice people. More

by lorisides
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Jan 09, 2025 -

Don Davis Nissan responded

Hello Lorisides, We appreciate your positive review about your recent service experience with us! We look forward to your next visit! Please let us know if there is anything else we can do for you, we are more than happy to help. Thank you, Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

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