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Don Davis Nissan

Arlington, TX

Overview
Employees
Reviews
Vehicles
4.5
10,914 Reviews
Don Davis Nissan has been proudly serving Arlington, Texas since July 1979! Get a great deal on a New Nissans or great selection of Used Cars. No gimmicks, just good deals and professional service everyday. In the 30+ years we have been serving the Arlington area, our clients have come from communities like Fort Worth, Dallas, DFW Metroplex, Grand Prairie, Irving, Mansfield, Euless, Cleburne and Bedford as well as throughout the state of Texas. Our service department caters to customers from North Richland Hills, Burleson, Grapevine, Flower Mound and Duncanville. Our central location makes us convenient to everyone in the Dallas Fort Worth Metroplex!
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1320 I-20 Frontage Rd

Arlington, TX

76018

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Showing 10,914 reviews

April 09, 2025

The car purchase process went well. The salesman was able to negotiate and accepted our offer. The finance was process was good as well. I just wished he allowed me to turn down the ser More

by victoriousvictoria2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel DeSantiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Don Davis Nissan responded

Hello Victoriousvictoria2005, Thank you for your feedback. We're delighted to hear that the car purchase process went well and that our salesman effectively negotiated on your behalf. We apologize for the inconvenience caused by the misplaced keys and appreciate your patience during that time. Regarding the service contract warranty, we understand your concerns, as the manufacturer warranty is already in place. Your satisfaction is important to us, and we will take your feedback into consideration to improve our services. We're glad to know that overall, our team did a great job! Don Davis

April 09, 2025

Sammy Neria and the service department manager Jerry at Don Davis always makes sure that my car is services properly. They are both professional and concerned. Thanks for always being attentive to the ne More

by latonya.calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Neria
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Apr 19, 2025 -

Don Davis Nissan responded

Latonya Calvin, we are very happy we could provide you with a positive experience!

April 07, 2025

This is the worst service I have come across at a dealership. Bought an EV vehicle they obviously did not know how to charge probably. Closed the deal on a Saturday night they could not charge it s More

by bjohn124
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Toni Wiley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Don Davis Nissan responded

Hello Bjohn124, We sincerely apologize for the experience you had at our dealership. It’s clear we fell short in providing the service you expected, particularly regarding the delivery and charging of your EV vehicle. Your feedback about the lack of communication and manager presence is invaluable to us, and we are addressing these concerns internally to improve our processes. We appreciate you bringing this to our attention and hope to have the opportunity to restore your faith in our services in the future. Don Davis

Apr 11, 2025 -

bjohn124 responded

I appreciate the apology, but I will not do business with Don Davis again nor will I recommend anyone using Don Davis. In fact, I will highly recommend they go somewhere else. What is upsetting is I know you are under the Clay Cooley group and we have bought several vehicles through them and had great experiences. The fact that we were not kept informed about the status of our vehicle, promises were not kept and even lied to during the delivery process. The lack of knowledge about the equipment they were selling was incredible. They could not understand why the charger would not charge the vehicle. After about 30 minutes of me looking and working with the charger they gave us, I realized that the plug was broken. So we have no charger right now. We felt very marginalized when we came to pick up our vehicle because no one tried to check on us while we sat in the lobby. We were there for at least an hour before a manager even came out to introduce themselves. They made no attempt to win us over. They did the bare minimum as to say they got the car charged and gave us the keys. No one tried to see how they could take some of the sting out of the experience. No perks or extras were offered.

April 05, 2025

Good team, very professional, I got the car that I want, very recommended, many options More

by YLVARGAS88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Baney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quincey Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Don Davis Nissan responded

Hello Ylvargas88,Thank you for your kind words! We're delighted to hear that our professional team helped you find the car you wanted and that you had a positive experience with our many options. Your recommendation means a lot to us, and we appreciate your feedback. We look forward to serving you again in the future! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager

April 05, 2025

Brandon W was professional, knowledgable and was easy to work with. The facitlities were nice. More

by pmholli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Don Davis Nissan responded

Hello Pmholli, Thank you for your feedback! We’re thrilled to hear that Brandon W provided professional and knowledgeable service, making your experience enjoyable. It’s great to know that you found our facilities nice as well. Your satisfaction is important to us, and we appreciate your kind words. We look forward to serving you again in the future! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager

April 04, 2025

I bought a certified 2023 Titan Monday evening 3/24/25 and in under a week of owning the truck I noticed an oil leak (possibly due to a loose oil plug) and the A/C is leaking soaking the passenger side fl More

by brent.a.hardwick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delwyn Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Don Davis Nissan responded

Hi Brent.a.hardwick, Thank you for your feedback regarding your recent purchase of the certified 2023 Titan. We're sorry to hear about the oil leak and A/C issue you've encountered so soon after your purchase. This is certainly not the experience we aim to provide. Please contact our service department so we can address these concerns promptly and ensure your truck is in perfect working order. Your satisfaction is important to us, and we appreciate the opportunity to resolve these issues for you. Don Davis

April 04, 2025

Johnathan and the team helped me out,I was upset at first but after talking with Johnathan and his team I came out with a great car that I'm really enjoying. More

by daocean52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Mukom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Don Davis Nissan responded

Hello Daocean52, Thank you for your feedback! We're glad to hear that Johnathan and the team were able to assist you and turn your initial frustration into a positive experience. It's wonderful to know that you're enjoying your new car. We appreciate your trust in us, and we're always here to help! Shay Jackson Don Davis Nissan OLM/ Owner Loyalty Manager

April 03, 2025

Telia was excellent to work with, very professional and super nice. Definitely recommend working with her. More

by stay14strong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telia Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Don Davis Nissan responded

Hello Stay14strong, Shay Jackson Clay Cooley Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com 1320 E Interstate 20, Arlington, TX 76018

April 03, 2025

Ms. Rodriguez was pleasant and efficient. Communication with Don Davis was great and my car was ready in a timely manner. More

by cmishmael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Don Davis Nissan responded

Hello Cmishmael, Thank you for your kind words about Ms. Rodriguez and Don Davis. We’re thrilled to hear that you found them pleasant and efficient, and that communication was great throughout your experience. It’s wonderful to know your car was ready in a timely manner. We appreciate your feedback and look forward to serving you again in the future! Shay Jackson Clay Cooley Nissan OLM/ Owner Loyalty Manager SJackson@comeseeclay.com 1320 E Interstate 20, Arlington, TX 76018

April 01, 2025

Payment too high my loan not paid off yet putting air in tire every day More

by JESSICARAMOS2364
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marvin Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Don Davis Nissan responded

Hello Jessicaramos2364, Thank you for your feedback. We understand that payment concerns can be frustrating, especially if your loan isn't paid off yet. We strive to provide transparent and manageable payment options. If you have specific questions about your account or need assistance, please reach out to our customer service team. We're here to help you navigate your options and ensure a smoother experience moving forward. Clay Cooley

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