
Dolan Toyota
Reno, NV
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1,170 Reviews of Dolan Toyota
Great buying experience Great overall experience. Jon Hall in the Internet department got me right in to see the 4Runner that I wanted on a Saturday with no notice. Beth Po Great overall experience. Jon Hall in the Internet department got me right in to see the 4Runner that I wanted on a Saturday with no notice. Beth Pollard took us on a test drive, spoke truthfully about the vehicle and helped us arrive at a fair price. Beth and John Elcano got us an amazing interest rate, even better than I had with my own pre-approval. Paperwork was perfect. Vehicle is immaculate. Everyone I dealt with was honest and helpful. Best car buying experience that I have had. Highly recommend that you check them out. More
Outstanding team experience on my used car purchase I dealt with Connor O'Day on the internet, James Rooms on the sale itself and David Ellison on the financials and financing. These men had me in my dr I dealt with Connor O'Day on the internet, James Rooms on the sale itself and David Ellison on the financials and financing. These men had me in my dream used Mazda3 with the car delivered to Topaz Lake in only FOUR hours. Everyone had to hurry the deal a little due to month end closing. I had very competitive in house financing from David Ellison in only sixty minutes during the lunch hour ! The car was immaculate and completely detailed. The Mazda certified protection on my Mazda Mica beauty was outstanding in view of the mileage. The test drive area near the dealership does the job. They are also dog friendly:>) A great dealer and crew to work with here on my first visit. A+++++ rating. More
Superb Sales Experience at Dolan! After an accident in which our 2014.5 Camry was totaled, we found ourselves once again in need of a new vehicle. We went right back to Beth Pollard w After an accident in which our 2014.5 Camry was totaled, we found ourselves once again in need of a new vehicle. We went right back to Beth Pollard who had previously sold us our vehicle. She greeted us with open arms which was most helpful after our experience. She anticipated our needs and immediately found the perfect replacement for us. We took a test drive and decided to purchase the car. Beth was able to expedite the process and we drove off in our new 2015 Toyota Camry that very afternoon. We are grateful for her superb professionalism! We recommend Beth and Dolan to anyone shopping for a car. More
Another great service department experience! My 20,000 mile service was another perfect experience beginning with Jacki Holland greeting me and taking me through an efficient and courteous intake My 20,000 mile service was another perfect experience beginning with Jacki Holland greeting me and taking me through an efficient and courteous intake of my vehicle, as well as making sure I had a ride to work. I was notified when the work was done and I picked up my freshly washed Tacoma and feel that I can honestly say without hesitation that from my sales experience with Hadie Itani a year ago to the service last week that Dolan Toyota goes beyond the expected. More
My experience was great. My experience with dolan toyota scion was great. Ryan and Darrick were very helpful. They made me happy with the car I drove off with. My experience with dolan toyota scion was great. Ryan and Darrick were very helpful. They made me happy with the car I drove off with. More
Great experience! Outstanding customer service! From the moment we got to Dolan Toyota till the moment we drove off with our new car, and one month later I've been nothing but impressed with Aaron G From the moment we got to Dolan Toyota till the moment we drove off with our new car, and one month later I've been nothing but impressed with Aaron Greene's customer service. When we got to Dolan one saturday afternoon after having a terrible time at another dealer, Aaron was very helpful. We told him what we wanted the minute we walked in, we went straight to paperwork and he was very real and honest with everything and it felt like he was a friend advising us of our options rather than a salesperson. He was very attentive to us, and very patient with my husband and I who had alot of discussions throughout the process and not pushy at all. He made it work and we got the family car of our dreams! Aaron Greene is the best sales person we have ever dealt with! More
Great experience. Great experience at Dolan Toyota. Zac was very helpful without being pushy. This was the quickest and most pain free car we've ever bought.... in a Great experience at Dolan Toyota. Zac was very helpful without being pushy. This was the quickest and most pain free car we've ever bought.... in and out in record time. We didn't have to wheel and deal either - just told them the fair market price we decided ahead of time and we got it. I really appreciate only dealing with one salesperson - I hate the hand off to multiple people to close the deal. Love my Highlander!! More
Friendly dealers,Great cars and best rates!!( Raider Nation) Had a great experience buying a new car(s) at Dolan Toyota.Zac Barret was great.He was very honest and very professional.He didn't pressure me or my Had a great experience buying a new car(s) at Dolan Toyota.Zac Barret was great.He was very honest and very professional.He didn't pressure me or my wife on buying any car.he asked what kind of car we wanted?,we told him what kind of car we were looking for and right away he showed us cars in our price range!He took us to test drive the cars we liked,he answer all of our questions we had.He worked very hard to give us the best deal,He also worked with John Elcano(Finance Manager)And they both made sure we got the best rate and affordable monthly payment,And they did get us a great deal!! Both of them were very nice and professionals.I would recommend Dolan Auto Group Dealership to anyone that is looking to buy a car,They will find a car that will meet your budget with out any pressure!Once again Thank You, Zac Barret And John Elcano....And the Gentleman who finished our paper work,he was very nice More
Hand's down the best experience buying a car! Aaron Greene was the best sales person I have ever dealt with. This is the third vehicle we have purchased at Dolan Toyota and I have to say that Aaro Aaron Greene was the best sales person I have ever dealt with. This is the third vehicle we have purchased at Dolan Toyota and I have to say that Aaron was the best sales representative I have had the pleasure to work with. Aaron was approachable, real and honest every step of the way. He never mislead or made anything up to fluff up the deal. We knew what we were looking for and he just went and found it. On the test drive I felt as if I was just driving with a friend, which was relaxing and allowed me to experience the vehicle in the perspective as if I already owned it. We are avid Toyota owners and have many options when purchasing. After our experience today we will return to Dolan Toyota first when we consider our next vehicle. I would also like to mention Chris Clark in Finance and Jeremy Sinner. As a team these three really made this experience easy and pleasant. More
Best car buing experience weve had We shopped around in Carson before giving Reno a chance. We were expecting to spend an entire day going lot to lot. The first and only stop was Dolan. We shopped around in Carson before giving Reno a chance. We were expecting to spend an entire day going lot to lot. The first and only stop was Dolan. We called prior to discuss a car we saw online and told them what kind of deal we wanted them to work on. When we arrived we were greeted by Zach Britton who was very helpful and not pushy at all. He was very honest and showed us the value of out trade in and the value of the new car from KBB. He worked with finance to get us a great rate at an affordable monthly payment. John Elcano had all of our paperwork ready and offered but didn't push an extended warranty. We got an almost brand new car for 20% less than other dealer ships were asking. I HATE car shopping, but Dolan made the experience pleasant. I would highly recommend Dolan to any car buyer. More