Dolan Toyota

Amazing! Such a stress free experience and they worked with me to get me into my dream car. They were extremely helpful and did not pressure me. They explained Such a stress free experience and they worked with me to get me into my dream car. They were extremely helpful and did not pressure me. They explained everything that they were doing, and even got me a lower rate and better coverage on insurance all in one place. Such an easy and smooth process, I was completely blown away. More

Very Customer centric. Awesome teamwork between departments! I should have went to Dolan Toyota first. They gave me the best deal on my trade-in, and a very competitive deal on the new Tundra I purchased, if not I should have went to Dolan Toyota first. They gave me the best deal on my trade-in, and a very competitive deal on the new Tundra I purchased, if not a better deal than any other dealership. From the beginning, their system was all about the customer. My salesman Zac, was very knowledgeable and helpful. I felt no pressure whatsoever and at the same time I really felt that Zac wanted to help me any way possible. I also found Zac to be very knowledgeable about he truck. I learned much more about the Tundra in my test drive with Zac than any other salesman who also showed me the Tundra (from other dealers). If I wanted a truck that wasn't on the lot yet, no problem at all. Typically dealerships put a little pressure to take something on the lot. They even gave me leverage to negotiate a bit as if he car was on the lot. Again it didn't seem to matter, they were very customer focused. This carried all the way through the sale to accessory purchases and through to pick-up. When I received the call to come get the car, it was done..and I mean everything done. Zac coordinated with accessories and the shop AND a third party vendor to get the truck all together how I wanted. All I had to do is come pickup the truck. It was super easy. Typically, from my experience, once I get the call from the sales person, it's on me to coordinate the rest, but not the case at Dolan. The teamwork between all departments appears to be exceptional and it shows to the customer. I would certainly recommend visiting Dolan Dealerships if you are in the market for a new vehicle and they have what you are looking for. More

Good pricing and accomodating staff I did a lot of research before buying and found a very reasonable price for the very car I wanted. They beat the price on my 2014 Nissan Murano over m I did a lot of research before buying and found a very reasonable price for the very car I wanted. They beat the price on my 2014 Nissan Murano over many competitors' including CarMax with no haggle prices. Did not have to deal with the sleazy used car salesman types. Everyone was very accommodating and held the car for me while I decided if I wanted it, then had a family emergency and they continued to extend the hold for me. When I finally was able to get back into the dealership we dealt with salesman Aaron Greene who was very accommodating, fun and very pleasant to work with. He was very professional and obviously very knowledgeable. Kudos to him for making the transaction go very smoothly and efficiently. More

Excellent sales, and customer service! Josh was awesome! he listened to me, and delivered a professional, and great car buying experience! The rest of the sales team was professional as wel Josh was awesome! he listened to me, and delivered a professional, and great car buying experience! The rest of the sales team was professional as well. Who knew buying a car would be fun! I will definitely tell all my friends about Josh! Oh, one more thing I wanted a picture of my old vehicle Josh took pictures for me and emailed them to me! Who does that? Happy, happy, happy! More

Excellent sales and customer service! So I originally went in just to kill time and check out the new Tacomas to see what they were like. Being a owner of Toyota pickups for 8 years now I So I originally went in just to kill time and check out the new Tacomas to see what they were like. Being a owner of Toyota pickups for 8 years now I was curious, but never thought I could afford a new truck before I graduate from college. That was until I met Zac Barrett whom was very nice and not pushy at all and willing to take time out of his day to show me new Tacomas. During this time he happened to mention that there was such a thing as one pay leases and how it worked. After I did my own research and found that I could actually afford a new truck with a one pay lease and not have any payments for the next 3 years giving me time to graduate. I wanted a rare truck though the double cab with a long bed Tacoma and he spent a lot of time and energy getting me one and making it the exact package and truck I wanted. Even went to the extra length to get the same truck from another nearby dealer so that I wouldn't go two weeks without a vehicle. I couldn't have asked for a better sales rep to buy from! After buying the truck I met with Allison Ehrhart, whom was very knowledgeable to help me understand all the new features of the truck I didn't have in my old one, especially the audio features. There are so many audio features! She was very nice and well mannered and left little for me to figure out for myself. I give both of them a 10/10! More

easy to deal with and true to their word I did most of my deal over the phone from over 300 miles away. I dealt with Justin Longtin and Beth Pollard. The purchase was for my daughter to go to I did most of my deal over the phone from over 300 miles away. I dealt with Justin Longtin and Beth Pollard. The purchase was for my daughter to go to Reno for college at UNR next year. I specified how important it was for her to be part of the deal and feel as though Dolan Toyota would be there for her in case of a vehicle problem. They did all that and more! Everyone from Justin Longtin, Beth Pollard, Jeremy Parke in finance to the service staff made my daughter feel special and very confident Dolan Toyota would be there for her. Great experience! More

Good used car buying experience Beth Pollard made my car buying experience very painless and came through with everything promised. JJ in finance had all my paperwork ready and made Beth Pollard made my car buying experience very painless and came through with everything promised. JJ in finance had all my paperwork ready and made it very easy for me, too. More

Great Experience Zac did a great job of getting me into a new 4Runner on short notice. He took the time to find out exactly what I needed and was able to get me into t Zac did a great job of getting me into a new 4Runner on short notice. He took the time to find out exactly what I needed and was able to get me into the perfect car. He didn't try to sell me anything that I didn't need and I trust Toyota's quality. As sad as I was to let my old 4Runner go, I am very happy with my new 4Runner. More

Best car buying experience ever! I had a fantastic experience at Dolan Toyota. It started when I was browsing Camry's online when Cinthia Felix contacted me by email. She was very int I had a fantastic experience at Dolan Toyota. It started when I was browsing Camry's online when Cinthia Felix contacted me by email. She was very intent on making sure that any needs or questions I had were met and answered. She was great and very personable even if only by email. When I arrived at the dealership the salesman, Jonathan Duarte (aka Bruno) was just amazing. He did not pressure or push me into anything and was very pleasant and funny to talk with the whole time I was there. He helped me find the car I wanted and then I got to speak with Hadie in finance who was just a hoot!! While we were finishing up my paperwork, Jonathan put a big red bow on my car because of my last experience buying a car that was horrible and said that he hoped this experience was much better!! It was just the right touch to finish the car buying experience. When the financing was done I spoke with Jeremy who gave me a little class on the car and the navigation so I wasn't totally lost when I left. Overall, the best experience I have had buying a car and I have already raved about Dolan Toyota to my friends and family!!! Thank you More

Best buying experience I contacted Dha Xiong in the Internet Department. She put me in contact with Zac Barrett, vehicle specialist. Zac took the time to find out what I w I contacted Dha Xiong in the Internet Department. She put me in contact with Zac Barrett, vehicle specialist. Zac took the time to find out what I wanted and what my comfort zone was. He was able to get me the perfect vehicle, price, trade-in value, and financing. I never imagined that buying a new car could be like this: transparent, no pressure, and enjoyable! A special kudos to Danny Frank, Sales Experience Manager, who stepped in to complete the purchase after Zac was called away for a family emergency. I would also like to mention the following people who made my car-buying experience the best ever: Hadie Itani, Joshua Beaubriand, and Carlos Barrera. Seriously, if you want to buy a Toyota, then you just have to go to Dolan Toyota in Reno, NV. I did, and I'm from California. More