
Dolan Toyota
Reno, NV
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1,170 Reviews of Dolan Toyota
Saved me! After feeling a deep resentment for another dealership, (their lies and promises of what I was getting versus what I got); I was revitalized by Beth P After feeling a deep resentment for another dealership, (their lies and promises of what I was getting versus what I got); I was revitalized by Beth Pollard's understanding, listening skills, and honesty; Jonathan's kindness and patience; Chris's efficient financing skills, and Mark making the deal even better (instead of putting hardship on me, he made the deal even better so we could finalize it)!!! Prior to going to Dolan Toyota, I had such a bad experience with another dealership.... However, I was directed to Beth and all the other wonderful people listed above who helped me get in a vehicle I LOVE!!! Beth was so kind and she HEARD what I was saying! I can't say enough nice things about these people and the the wonderful experience I had; considering I had such a bitter taste in my mouth from the last place I dealt with! If you are looking for FAIR, HONEST, AND HARD WORKING individuals who all work together as a team, then look no further because Dolan Toyota are those people!!!! Thank you for all your efforts!!!!! More
They are absolutely great! Totally satisfied. Aurora Singh was my saleswoman. She made me feel comfortable about buying a car and was extremely honest. She cared more about me than selling a car a Aurora Singh was my saleswoman. She made me feel comfortable about buying a car and was extremely honest. She cared more about me than selling a car and that made me feel secure in my decision. Dolan Toyota is filled with a kind and professional staff, they are all so knowledgable about what they sell! I definitely recommend purchasing from them. And make sure you ask for Aurora Singh, you won't regret it! I'm loving my new Scion iA! More
Delivered the perfect truck at a great price The Dolan team working with me listened to my needs and found (through patience and persistence) the Tundra that exactly suited my needs. The truck w The Dolan team working with me listened to my needs and found (through patience and persistence) the Tundra that exactly suited my needs. The truck was promptly and professionally delivered once at the dealership. Pricing was excellent as well. I fully recommend the Dolan Auto Group, as well as the sales consultants Kris & Nigel. More
A pleasant experience on getting the car I love. Thank You....So much Aaron for making my birthday so fabulous finding me the greatest car and doing so in such a professional and very timely manor. I Thank You....So much Aaron for making my birthday so fabulous finding me the greatest car and doing so in such a professional and very timely manor. I love my new car. I get so many compliments on it. It is a beautiful car and I would just like to thank you for all your hard work. More
Awesome Employees I've never had a dealership treat me with such respect and kindness. What could've turned out a disaster turned into a very pleasant experience. M I've never had a dealership treat me with such respect and kindness. What could've turned out a disaster turned into a very pleasant experience. My questions were answered, they had endless patience, and all were professional and friendly. A great big thank you to Aaron Greene, Waylin Tipton, Drew Swanson and the finance people for being so very helpful and considerate during my search for a vehicle. I'm very happy with my purchase. More
Painless and Quick I usually hate dealing with car salespeople but Aaron Greene and the others at Dolan Toyota were quick and helpful. The folks in the service departmen I usually hate dealing with car salespeople but Aaron Greene and the others at Dolan Toyota were quick and helpful. The folks in the service department have been just as reliable and easy to work with. A huge change from my last visit there about a year or two ago. More
No Follow Up on a Complaint I took my Toyota Truck in for service. One month later I came again for some warranty work. The mechanic says I need to replace the sparks plugs. That I took my Toyota Truck in for service. One month later I came again for some warranty work. The mechanic says I need to replace the sparks plugs. That was paid for on my previous visit. Now I don't know if they actually did the work or if the mechanic suggests things without actually checking. The service person I worked with just shrugged his shoulders. I tried to call the service manager several times, but never got a response. More
Relaxed sales environment! Brian Bowley made my buying experience the most comfortable and could be. He helped me to get exactly what I wanted. Had great knowledge in his positi Brian Bowley made my buying experience the most comfortable and could be. He helped me to get exactly what I wanted. Had great knowledge in his position. Made sure that I was satisfied with everything included in this process. Brian is an asset to the Dolan Auto Group! Thanks again for a great purchase! More
Car Buying has become a pleasant experience, really. I had no intention of buying a new car while having mine serviced. While I walked around Zac Barrett approached me and we went for a test drive in th I had no intention of buying a new car while having mine serviced. While I walked around Zac Barrett approached me and we went for a test drive in the Rav 4. All of a sudden I was buying a car. He was professional, did not pressure me or try to take up my entire day to get me pay more than I believed fair, and was full of information about the vehicle. I will not hesitate to return to Dolan and to recommend Zac to anyone looking for a new car. More
Best car buying experience ever - James Siver was great! Working with James Siver and the rest of the Dolan Auto team made my first time car buying experience from a dealership a very enjoyable one! James w Working with James Siver and the rest of the Dolan Auto team made my first time car buying experience from a dealership a very enjoyable one! James was great and answered all my questions and took the time to make sure I was completely satisfied with my purchase. He setup my Bluetooth and went over everything in the car and how it all worked. Moreover, the pricing is competitive and the customer service you continue to receive after your purchase is top notch! I highly recommend James Siver and will continue to go back to him and the Dolan Auto team for all my car buying needs in the future! Erin More