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Dolan Toyota

Reno, NV

4.2
1,170 Reviews

2100 Kietzke Ln

Reno, NV

89502

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1,170 Reviews of Dolan Toyota

March 13, 2013

Frank was very nice and very helpful..made the whole experiance very easy to understand he was very polite and he answered all of our questions More

by jaxx23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 12, 2013

I went to Reno Toyota after all day of car shopping. Was exhausted cranky and ready to give up on finding that special car. I met with Keith Page right away, he was nothing but friendly and very patient for More

by Shannon310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Page, Keith Page
March 01, 2013

My husband and I were looking for a replacement vehicle for my "tiny" Subaru. Loved the Subaru but we have a new baby and it got small really fast. Connor had been recommended to us by a friend so we hea More

by oatmeal2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor O'Day
February 26, 2013

john lynch was a great greeter ,who handed me off to chris verrinder a smooth middleman,who handed me off mark miller a sales manager, who,handed me off to jeremy park .5 1/2 hours to final purchase More

by bigboy369
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Verrinder, Mark Miller
February 14, 2013

reno toyota has the best most helpful staff ive ever delt with they made my car buying experience the best ive ever had i would recommend this dealership an staff to anyone an their product is the best !!! More

by 246850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Arnold, Brady Dolan, Steve Nadeau
February 11, 2013

I was really nervous going in to buy a new car and Frank made it a very comfortable no pressure sale. He took his time to answer my questions and to explain anything I wasn't understanding. All the Toyota e More

by Anabug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 09, 2013

FRANK DEJESUS WAS EXCELLENT. HE EXPLAINED THINGS, AND WAS VERY PATIENT. THE WHOLE PROCESS WAS PLEASENT, FROM START TO FINISH. WOULD RECOMMEND HIM, AND HIS TEAM, ANYWHERE, ANY TIME. CHRIS CLARK, AND JUSTIN LO More

by ledgar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Also, Justin "Briefcase" Longtin
February 05, 2013

I had a great experience. Hadie Itani, Mark Miller and Himee were great to work with, helpful and friendly, as was Juan Jimenez. I am quite happy with the service I received and the vehicle I purchased. More

by Lisarater
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadie Itani, Himee, Mark Miller, Juan Jimenez, Hadie Itani
January 31, 2013

Beth Pollard is a fantastic sales woman. She is honest and forthright and got me the best deal my credit score and payments would allow. I would recommend her to anyone. What really sealed the deal for More

by vbaskett1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Polland and Justin Longtin, Beth Pollard, Justin "Briefcase" Longtin
January 13, 2013

Hadie Itani was untruthful, ignorant, and rude. He began by lying when he assured us that Reno Toyota was a member of the USAA buying program, a program serving current and former military families, Reno To More

by Janetownley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hadie itani, Hadie Itani
Jan 16, 2013 -

Dolan Toyota responded

Hello Jane, we are very sorry for your experience. We have sent your comment to our General Sales Manager, and he has reached out to you via phone so that we can resolve your concerns quickly and more efficiently. We thank you for your business, we value all of our customers- especially our repeat AND 3-peat customers. Again, I am sorry to hear of this and we would very much like to speak with you directly. Sincerely, Kristin kristin@dolanautogroup.com

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