
Dolan Lexus
Reno, NV
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696 Reviews of Dolan Lexus
Wanted to express my thank you and appreciation to Kymberly, Marc and Valerie for the great customer experience. We felt no pressure or the standard back and forth for hours that we have endured durin Kymberly, Marc and Valerie for the great customer experience. We felt no pressure or the standard back and forth for hours that we have endured during other car buying processes. Everyone was very friendly, professional and made us feel special during the entire process. I have recommended to all my friends that they go to you first if looking for a new car. You all were the best!! Thank you and looking forward to being part of the Lexus family! Sincerely, Tom & Dianne More
This is our second Lexus that we have purchased from Lexus of Reno. Our experience with this dealership and the sales staff is the reason we came back to purchase our second vehicle. Our sales rep, Ki Lexus of Reno. Our experience with this dealership and the sales staff is the reason we came back to purchase our second vehicle. Our sales rep, Kim-Anne Linthicum, made our experience pleasant, easy and fun. Yes, fun! She took as much time as we needed without any pressure. Once again, Lexus of Reno and all of their staff, from sales to maintenance, are First Class! More
Brian was very patient, professional and did his best to explain the features of our new Lexus to me. Not a tech person, he assist me with my phone, seats, etc. to ensure I was informed on all features avai explain the features of our new Lexus to me. Not a tech person, he assist me with my phone, seats, etc. to ensure I was informed on all features available and how they work. Thank you Brian! Dianne Snowden-Goss More
Kim- Anne and everyone I dealt with at Lexus of Reno were pleasant and professional. Kim-Anne made sure that all aspects of my auto purchase went as smooth as possible. There were no gimmicks or surprises, pleasant and professional. Kim-Anne made sure that all aspects of my auto purchase went as smooth as possible. There were no gimmicks or surprises, which is a surprise! I would recommend Kim-Anne and Lexus dr Reno for anyone looking for a new or used vehicle. More
I had a wonderful experience buying my RX 350 on Sunday February 10, 2013 from Todd J. Thanks everyone who made my dream of owning an RX come true. The price & value were excellent for my 2012 vehicle pur February 10, 2013 from Todd J. Thanks everyone who made my dream of owning an RX come true. The price & value were excellent for my 2012 vehicle purchase. Todd kept in touch with me over several weeks as I shopped the Internet deals for just the right SUV & hung in there with me as I struggled to make up my mind. I've waited a long time for this vehicle. Warmest regards, Judy Wong More
I found this dealership is a first class operation. The sales rep was extremely helpful and all the staff that works there were very friendly and helpful. They make it a point to approach you as soon as yo sales rep was extremely helpful and all the staff that works there were very friendly and helpful. They make it a point to approach you as soon as you arrive. The purchase experience was stress free. More
Actually I'm newbie from Korea. It's really hard thing to buy a car in english. But great sales Kim Anne and super manager Saad,they gave me exactly that I want, kind and helpful and made it a great honor to buy a car in english. But great sales Kim Anne and super manager Saad,they gave me exactly that I want, kind and helpful and made it a great honor to deal with them. Of course they never gave me haggle price and every time they were professional and did not try to oversell me into something that I couldn't afford. Our deal was just finished in 30 mins. I highly recommend this shop as well as Kim Anne and Saad assistances in finding a vehicle to anyone. I will recommend if my father need new or used car. They have all kind of car. Thank you. More
A great buying experience. Chris was friendly, informative and there was no high pressure sales pitch and Kim-Anne did a good job with the vehicle delivery. They were both very concerned that eve informative and there was no high pressure sales pitch and Kim-Anne did a good job with the vehicle delivery. They were both very concerned that everything was to my satisfaction. And I'm loving the car! More
Brian Ralston at Lexus of Reno is the salesperson that I will highly recommend to my friends when they want to purchase a car from Lexus of Reno. He is a knowledgeable and courteous professional. My experie will highly recommend to my friends when they want to purchase a car from Lexus of Reno. He is a knowledgeable and courteous professional. My experience with Brian was based on my need to get acquainted with the detailed navigation system in my new RX350. Brian is an excellent and patient instructor. He is trustworthy and respectful. If you decide to buy your car from Lexus of Reno, you will be very pleased and happy to work with Brian for the purchase and the follow-up delivery process. More
They always treat you well at Lexus of Reno. Their friendliness and helpfulness was great! Kim-Anne was "on the ball" and called me as soon as a car came in that she knew I was interested in buying. S friendliness and helpfulness was great! Kim-Anne was "on the ball" and called me as soon as a car came in that she knew I was interested in buying. She was right... and I bought it that day! More