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Dolan Lexus
Reno, NV
697 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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697 Reviews of Dolan Lexus
January 13, 2015
Love Love my new Rx 350 Kymberly Platt is awesome she works for her clients. It was a great experience working with her and Sam Parmar. This is our 2nd Lexus, we have been ve Kymberly Platt is awesome she works for her clients. It was a great experience working with her and Sam Parmar. This is our 2nd Lexus, we have been very happy with the Dolan Lexus everyone is so very friendly. You are always taken care of. No pressure. Thanks so much Kymberly and Sam for making are experience awesome. Made are day. We love are Rx 350 it's beatiful and drives like a dream!!! More
by Lexie
Employees Worked With
Sam Parmar, Kymberly Platt
January 11, 2015
Experience the Dolan Family way We just purchased our second vehicle in two years from Dolan Lexus and we will definitely be back to visit for our next vehicle. Everyone was helpful We just purchased our second vehicle in two years from Dolan Lexus and we will definitely be back to visit for our next vehicle. Everyone was helpful and knowledgeable. No pressure here, and everyone kept their word, everything that was promised was delivered. Mt wife loves her car purchased December 2013, and I love my truck purchased January 2015. More
by davidhoward711@gmail.com
Employees Worked With
Todd Jones, Mike McKee, Todd Jones, Verlin Gunnels, Brian Ralston
December 27, 2014
My amazing new car. My experience at Lexus was outsatandind!! Scott Hix took such great care of my family and he continues to to follow up with us to make sure we still l My experience at Lexus was outsatandind!! Scott Hix took such great care of my family and he continues to to follow up with us to make sure we still love our car Love my car love Dolan Lexus!!! More
by DaniC
Employees Worked With
Scott Hix
November 14, 2014
Quick, Easy, Hassle Free and Knowledgable!! Kimberly did a great job helping us pick out a car! I would recommend her to anyone and I just did a few minutes ago which lead me to write a review Kimberly did a great job helping us pick out a car! I would recommend her to anyone and I just did a few minutes ago which lead me to write a review about my experience with her assisting us. More
by WillContreras
Employees Worked With
Kymberly Platt
November 14, 2014
Kym Platt is amazing I was about to have a new baby. Needed a new car that I deemed safe. Wanted a Prius. This woman was kind and helpful. Got a great deal. Kym can b I was about to have a new baby. Needed a new car that I deemed safe. Wanted a Prius. This woman was kind and helpful. Got a great deal. Kym can be trusted. She absolutely works for the customer! More
by Sneace
Employees Worked With
Kymberly Platt
November 07, 2014
UNPROFESSIONAL, PUSHY RUDE STAFF I am a businesswoman who has bought (and sold) numerous vehicles. I was asked by a friend to accompany her to this dealership to provide guidance and I am a businesswoman who has bought (and sold) numerous vehicles. I was asked by a friend to accompany her to this dealership to provide guidance and support in purchasing a vehicle. I can honestly say that I have NEVER experienced such RUDE, UNPROFESSIONAL and PUSHY staff as the ones at this dealership (excluding the gentleman who assisted with the test drive). Agreed upon "deliverables" on the due bill were not met, interest rate appeared higher on the initial contract and the staff was very argumentative. Nothing but problems with this dealership. Highly DO NOT RECCOMMEND!!!! More
by Pac22
Employees Worked With
Kymberly Platt, Brian Ralston
November 03, 2014
"Great Experience Purchasing Our First Lexus" We purchased our first Lexus, a 2015 IS 250 and had a very pleasant experience. The entire Dolan Lexus staff was extremely knowledgeable and very fri We purchased our first Lexus, a 2015 IS 250 and had a very pleasant experience. The entire Dolan Lexus staff was extremely knowledgeable and very friendly. Everyone made sure we were well taken care of. There was absolutely no pressure to buy a car. This has been the best experience we have ever had in purchasing a new car from a dealership. We especially want to say thank you to Mike McKeen, Brian Ralston and Juan Jimenez. They were absolutely outstanding! I will definitely refer others to Dolan Lexus in the future. Thank you again for making our car buying experience absolutely wonderful!! Dianne and Steve Kelling More
by diannekelling
Employees Worked With
Mike McKeen, Juan Jimenez , Brian Ralston
October 23, 2014
Wonderful Experience We just bought a certified pre-owned Lexus GS 350. The entire staff at the dealership was outstanding, with a special shout-out to our sales rep Majo We just bought a certified pre-owned Lexus GS 350. The entire staff at the dealership was outstanding, with a special shout-out to our sales rep Major Mike Sheely. Major Mike went the extra mile to answer our questions and to make sure we were well taken care of. Even the GM of the dealership, Ashton Carroll, pitched in when we had questions. This is our first Lexus, and I love the feeling of being spoiled by a dealership. Absolutely everyone on staff that we had dealings with were polite, helpful, knowledgeable, and kind. More
by mtnfolks
Employees Worked With
Major Mike Sheely, Brian Ralston
October 21, 2014
Great place to buy a car We recently purchased our second RX350 from Dolan Lexus and wouldn't go anywhere else. Their staff is fantastic, from sales to service. Our sales pe We recently purchased our second RX350 from Dolan Lexus and wouldn't go anywhere else. Their staff is fantastic, from sales to service. Our sales person each time has been Todd Jones. His willingness to go the extra step to make sure we've been happy with our purchases is another reason we've been impressed. My husband and I have dealt with other car dealerships over the years and can honestly say they could take lessons from Dolan Lexus on how to treat their customers. More
by Patti Stine
Employees Worked With
Alex Suponch, Todd Jones, Brian Ralston, Bruno Azevedo
September 12, 2014
Customer service excellence! The entire Dolan Lexus team made my car purchase experience an amazing one. They were all very patient with me as I spent several months researching a The entire Dolan Lexus team made my car purchase experience an amazing one. They were all very patient with me as I spent several months researching and test driving several vehicles before finally choosing the RX450h. I visited many other dealerships and the customer service at Dolan far exceeded them all. I am proud to become a member of the Dolan Lexus family and look forward to working with them in the future. Special thanks to the following members that were very kind in assisting me through this process: Mike McKeen, Gabi Deal, Jeremiah, Todd, and Brian Ralston. More
by michelle torres
Employees Worked With
Gabi Deal, Mike McKeen, Jeremiah, Todd Jones, Brian Ralston
