
Dolan Lexus
Reno, NV
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697 Reviews of Dolan Lexus
LS460 Prompt service, extra care makes you feel special even thought car was not purchased from them. We live roughly 4 hours from three Lexus dealers and h Prompt service, extra care makes you feel special even thought car was not purchased from them. We live roughly 4 hours from three Lexus dealers and have used them all. Dolan has provided the best and most reasonable service. More
Amazing dealership Love the wonderful and friendly staff. Dealership itself is awesome. Eric was super nice and helpful without being very pushy. Overall amazing experie Love the wonderful and friendly staff. Dealership itself is awesome. Eric was super nice and helpful without being very pushy. Overall amazing experience. Would recommend Dolan to friends and family. More
Supreme Service Friendly Supreme Service...What else needs to be said. Carlos Bucio is a great Leader for your organization. As I walked around the dealership, I wa Friendly Supreme Service...What else needs to be said. Carlos Bucio is a great Leader for your organization. As I walked around the dealership, I was greeted by three salesman and another associate. Warm atmosphere and exciting products! More
50K Service Wonderful Service Advisor. Bought last set of tires from dealer, was told rotation was included and no charge. My last couple of service invoices indi Wonderful Service Advisor. Bought last set of tires from dealer, was told rotation was included and no charge. My last couple of service invoices indicates $60 rotation charge. Kay will credit my account, but probably last set i purchase from Dolan. More
very good experience from recent service We did have a problem with fault alternator in our GX470. Doug, our service advisor, took a very good care of us and our car: the free courtesy vehicl We did have a problem with fault alternator in our GX470. Doug, our service advisor, took a very good care of us and our car: the free courtesy vehicle was a BIG convenience. More
Good service As always expected from Dolan Lexus, professional and friendly staff. Thank you for efficient and fast response to service my car. Keep up he goo As always expected from Dolan Lexus, professional and friendly staff. Thank you for efficient and fast response to service my car. Keep up he good work! More
Excellent Service! Excellent Customer Service. Kurt is always helpful and friendly everytime I bring my vehicle in for service. He always arranges a car to use if I need Excellent Customer Service. Kurt is always helpful and friendly everytime I bring my vehicle in for service. He always arranges a car to use if I need one. He even texted me with an estimate on his day off and arranged for the repair to be completed. I will continue to bring my Mercedes back. More
Amazing experience From the moment we stepped foot in the dealership we were received with great attention and care. Bubba was amazing and guided us step by step through From the moment we stepped foot in the dealership we were received with great attention and care. Bubba was amazing and guided us step by step through the whole finance process. Ashton made what looked like a far fetched expectation possible. Lexus really took the time to make sure that i was well taken care of and aware of every move made in order to get me to my ideal payment goal. Overall the experience was stellar And completely transparent. More
Routine service Scheduled service was on time, received loaner car so I was never inconvenienced. Kay made sure that all of my concerns were addressed. Car was washed Scheduled service was on time, received loaner car so I was never inconvenienced. Kay made sure that all of my concerns were addressed. Car was washed and service was professional. More
Service visit Friendly, quick, knowledgeable service personnel are ready to support all service needs. Always feels good to have the work done where staff seems to Friendly, quick, knowledgeable service personnel are ready to support all service needs. Always feels good to have the work done where staff seems to care about the customer More