
Dolan Lexus
Reno, NV
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697 Reviews of Dolan Lexus
Very efficient & friendly. Made apt for service online. Arrived at dealership abt 10 ins early & created immediately. Met w service advisor, Jacki & reviewed scope of work to b Made apt for service online. Arrived at dealership abt 10 ins early & created immediately. Met w service advisor, Jacki & reviewed scope of work to be preformed. Waited in customer longer which was very comfortable. Vehicle ready within time frame & was washed & vacuumed....Excellent job done. More
Excellent service. I always ask for the same service advisor and always trust his judgment. Fast and dependable service. But, I wish I had known last Friday about the I always ask for the same service advisor and always trust his judgment. Fast and dependable service. But, I wish I had known last Friday about the specials that are being offered this week. Would have saved me lots! More
Second purchase from Dolan Lexus They have an exceptional customer service with wealth of knowledge and peace of mind with their certified pre owned warranty. They have the most Reli They have an exceptional customer service with wealth of knowledge and peace of mind with their certified pre owned warranty. They have the most Reliable product inventory around. I look forward to passing this vehicle off to my daughter & doing business for a third time with Dolan Lexus. More
Best of Everything Service at Dolan is great and customer service is even greater! Wouldn't go anywhere else to buy a Lexus or to have my Lexus serviced. Thanks Service at Dolan is great and customer service is even greater! Wouldn't go anywhere else to buy a Lexus or to have my Lexus serviced. Thanks so much! More
Superior Service Outstanding customer service. Immediate service upon my entry into service center. Friendly, professional and efficient. Dealership is extremely we Outstanding customer service. Immediate service upon my entry into service center. Friendly, professional and efficient. Dealership is extremely well run and Ms. Curran, as always, ensured my vehicle requirements were completed on time. IMHO, she is their best service representative! More
White glove customer service I liked the technology of being greeted at the door with my name digitally inscribed above, and then greeted immediately with a smile and open door by I liked the technology of being greeted at the door with my name digitally inscribed above, and then greeted immediately with a smile and open door by the service agents. Everyone was friendly and the service was explained in great detail. BTW, I am amazed that my Lexus only needs minor service every 5k miles-oil changes every 10k! They provided a complimentary loaner that was waiting for me when I arrived-it was the exact model of my own-I forgot it wasn’t my car while driving it for the day. They also have a coffee bar with a full time barista - I have gone in a few times for a complimentary carwash and caught up on some work in their peaceful, sunlit coffee bar where they have a full time barista and handcrafted espresso drinks. Also complimentary, of course. Not only do I love my luxury car, I love the luxury service that comes with it. Dolan Lexus is the best. More
Exceptional service Prompt service that is very welcoming. I love my car and would recommend Dolan Lexus to everyone. They go above and beyond in every area. Prompt service that is very welcoming. I love my car and would recommend Dolan Lexus to everyone. They go above and beyond in every area. More
Love my GX! Thank you for making the car buying experience fast, easy, and enjoyable. Love the coffee bar! And thank you for the loaner car until my new car Thank you for making the car buying experience fast, easy, and enjoyable. Love the coffee bar! And thank you for the loaner car until my new car was shined up! More
Above And Beyond! This is our third vehicle we have purchased from Kymberly Platt of Dolan Lexus. Kymberly always goes above and beyond and her customer service is lik This is our third vehicle we have purchased from Kymberly Platt of Dolan Lexus. Kymberly always goes above and beyond and her customer service is like no other. I would never hesitate to recommend this dealership. Please do yourself a favor, and actually enjoy your car buying experience, by seeing Kymberly today! More
Excellent I was received quickly upon arrival. The service was complete and timely. The car was washed and ready as planned. Doug Starling was very personable. I was received quickly upon arrival. The service was complete and timely. The car was washed and ready as planned. Doug Starling was very personable. More