
Dolan Lexus
Reno, NV
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697 Reviews of Dolan Lexus
Easy service visit Went in for 10,000 mile service. Very short wait for service rep. Received a loaner to drive and my car was ready when Kay said it would be. They made Went in for 10,000 mile service. Very short wait for service rep. Received a loaner to drive and my car was ready when Kay said it would be. They made it an easy day for me. More
The rep checked out my repair needs in a friendly & profess & professional manner. Quickly gave me a loner car, correctly predicted when my car would be ready. I got my car in better condition than when I left & professional manner. Quickly gave me a loner car, correctly predicted when my car would be ready. I got my car in better condition than when I left it. More
BEST SERVICE I have been using Dolan Lexus dealership for 15 or more years. I am very satisfied with their service. Frank Casey, service department, has been my I have been using Dolan Lexus dealership for 15 or more years. I am very satisfied with their service. Frank Casey, service department, has been my guy for many years, I am happy with his care. I will be using Dolan Lexus for a long time in the future. Everyone from the greeters to service rep to sales were professional in appearance and service. Thank you Dolan Lexus, Reno, NV. More
20k Service Excellent service by Doug, very friendly and responsive to my request, made service the easiest o have experience since purchasing my car in 2016! T Excellent service by Doug, very friendly and responsive to my request, made service the easiest o have experience since purchasing my car in 2016! Thanks Doug! More
First service w/ Dolan Lexus 👍 Everything went just as described. Vehicle is GREAT, and so far my experience with deal has been fine too. Appreciate the extras that come with servi Everything went just as described. Vehicle is GREAT, and so far my experience with deal has been fine too. Appreciate the extras that come with service at dealer , loved having car washed and cleaned ! More
Excellent Service Took my car for couple of services, was greeted by service advisor.. All employees were courteous and helpful. Received a loaner call. Prices were re Took my car for couple of services, was greeted by service advisor.. All employees were courteous and helpful. Received a loaner call. Prices were reasonable too. More
Love Dolan Lexus!! They all are wonderful at Dolan Lexus....we have Frank Casey as our "go to" person for service appointment s and I always tell my husband that its lik They all are wonderful at Dolan Lexus....we have Frank Casey as our "go to" person for service appointment s and I always tell my husband that its like we're going in to say hello to an old friend. He is such a nice person and very helpful with the business aspect of our visit. Besides always keeping our car in tip top shape, its always nice when you have wonderful, friendly employees there to deal with....it makes all the difference. The facility is beautiful and always looks brand new when you walk in there. The Dolan family keeps everything running ship shape and whoever you deal with is eager to get your problem...or...routine maintenance taken care of. There is nothing to complain about...we know when its time for our car to go in for "whatever", it will be taken care of and taken care of as it should be. Its the best!! More
Service Ashton and Frank took such good care of me! I was so happy when I left the dealer. They made everything so simple for me, shuttled me to and from work Ashton and Frank took such good care of me! I was so happy when I left the dealer. They made everything so simple for me, shuttled me to and from work. In the end my car was fixed and got the best care possible. Thank you! More
Easiest car buying experience ever! The style and way that Dolan approaches selling cars is so different than any dealership I have ever worked with. I have bought a lot of cars over the The style and way that Dolan approaches selling cars is so different than any dealership I have ever worked with. I have bought a lot of cars over the years and I can say that this was the least stressful and most relaxed experience I have ever had. Thank you Dolan Lexus for a great car buying experience and an amazing new car. More
Couldn’t be happier with the service! This is the best dealership in Reno. Everyone is extremely nice and accommodating. They go above and beyond in the service department and make you fee This is the best dealership in Reno. Everyone is extremely nice and accommodating. They go above and beyond in the service department and make you feel very special. Not only that but it was actually less expensive than several other places I checked out for the same service. I only wish I had found them sooner! More