Dolan Lexus

Purchase Lexus Very friendly. This is my second Lexus. Can’t beat the brand. Service has been awesome and had zero problems with the last one. Management and paperwo Very friendly. This is my second Lexus. Can’t beat the brand. Service has been awesome and had zero problems with the last one. Management and paperwork was a breeze. More

Personalized and fast service I appreciate the personalized service, the ease of checking in, the loaner car when needed and picking up a clean car! All of my service was complete I appreciate the personalized service, the ease of checking in, the loaner car when needed and picking up a clean car! All of my service was completed to my satisfaction. I did at first think that something was not properly tightened because I heard a rattling noise when traveling above 50 MPH. Come to find out it was only the service number ticket tucked under my wiper :). Hopefully they’ll remember to remove it next time....but not a big deal at all. More

Super fantastic Kay is a wonderful service person always does a great job making sure my SUV gets all the updates it needs and required for my SUV. I am so impressed Kay is a wonderful service person always does a great job making sure my SUV gets all the updates it needs and required for my SUV. I am so impressed with RAY that sold me the SUV. Actually everyone is wonderful at Lexus I cannot be more happier with Dolan and will never buy other makes from different auto places. Thank you for selling the best cars, SUV on and on and how welcoming everyone is such a plus. Joan Mullen More

The bar of excellence Dolan Lexus and Service Advisor Kurt Teachenor set the bar for excellence in service and support. I have never had this level of service at any deale Dolan Lexus and Service Advisor Kurt Teachenor set the bar for excellence in service and support. I have never had this level of service at any dealer previously in over 30 years of working with Various dealers. They truly know how to go above and beyond for customer focused service and support. More

Enjoyable, Smart Experience I had the pleasure of working with Kymberly Platt and Mathew Greenland as I looked at the 2019 Lexus UX, NX and RX. I was abundantly impressed with Ky I had the pleasure of working with Kymberly Platt and Mathew Greenland as I looked at the 2019 Lexus UX, NX and RX. I was abundantly impressed with Kymberly and Matthew's ability to put me at ease, while maximizing my time and my experience. In less than an hour I had a completely clear picture of which cars were within my budget, which purchasing options would best fit my needs and which car was the right match. As we got closer to running the numbers, Nate Meckley, was extremely fast in getting me different options for deals. I thoroughly enjoyed the personalities, ease and knowledge of Kymberly, Mathew and Nate. I will definitely be working with this team again in the future. More

First scheduled maintenance Even though I was left waiting for longer than I thought, everyone was very helpful and thoughtful. Particularly Steve & Bradley in sales & Doug in s Even though I was left waiting for longer than I thought, everyone was very helpful and thoughtful. Particularly Steve & Bradley in sales & Doug in service. More

Another good service appt with Kay Everytime I take my car to Dolan Lexus in Reno, it is quick check in and car is ready when promised. Kay Andrade has been my tech for all three of th Everytime I take my car to Dolan Lexus in Reno, it is quick check in and car is ready when promised. Kay Andrade has been my tech for all three of the Lexus cars I have owned. More

I love coming to Dolan Lexus Everyone is so friendly, I love going to Dolan Lexus. Julie Tomlinson helped me and she explained me everything thoroughly. I paid right under my budg Everyone is so friendly, I love going to Dolan Lexus. Julie Tomlinson helped me and she explained me everything thoroughly. I paid right under my budget. More

Best car dealership This is where I purchased my2018 lexus and have used them to service two other if my lexus cars it is the best most service oriented business ever ! This is where I purchased my2018 lexus and have used them to service two other if my lexus cars it is the best most service oriented business ever ! Frank and Doug in service are great to work with! Thank yon ! More

Routine Service Kay Andrade is the definition of Customer Service! She has been our service tech for more than 10 years on two different vehicles and we love to deal Kay Andrade is the definition of Customer Service! She has been our service tech for more than 10 years on two different vehicles and we love to deal with her! More