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Dolan Lexus

Reno, NV

4.7
697 Reviews

7175 S Virginia St

Reno, NV

89511

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697 Reviews of Dolan Lexus

June 26, 2019

Great dealership We had a really good experience. Steve Creesy was helpful and very knowledgable. Steve stepped up to the plate and was most helpful. Thank you. More

by Deplorable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Creesy
Jun 27, 2019 -

Dolan Lexus responded

It was our pleasure to assist you! Thanks so much for coming to Dolan Lexus for your new car. We hope that you are enjoying it.

June 22, 2019

Great service and sales help Tim Ollendick was my service adviser and was thorough, communicated with me throughout the service period and was clear about options. I also took th More

by person 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ollendick (service) and Dominic Sanguinetti (sales)
Jun 22, 2019 -

Dolan Lexus responded

Thanks so much for taking the time to leave Dolan Lexus a review! It's great to read Tim and Dominic provided excellent care throughout your service appointment-we work hard to provide the best customer service to everyone. Thank you for your support and I hope we see you again soon!

June 17, 2019

always a pleasure It is always a pleasure doing business at Dolan lexus. There is never any pressure and all the staff is amazing. This is our 2nd vehicle purchase ther More

by ericw.gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Berry
Jun 18, 2019 -

Dolan Lexus responded

Eric, we love hearing that our customer service has earned your repeat business. Thank you for all the compliments of our team and our no pressure sales process. Enjoy your new vehicle and thank you for your loyalty to Dolan Lexus!

June 15, 2019

Regular maintenance visits have never been easier! It's always been a pleasure when I visit the Dealership. Everything is well organized and everyone is very friendly, efficient and knowledgeable. I'v More

by Happy Senior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
With my normal Service Advisor, Kurt Teachenor, no longer available, I worked with Tim Olendick. He was so professional while patiently answering all my questions, that I never would have guessed it was his first week on the job!!
Jun 17, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! We appreciate your kind words about our team and I certainly appreciate your business and your support. Thank you for our ongoing patronage!

June 12, 2019

Courteous, efficient and thirough Dealership handles customers efficiently and goes above and beyond to ensure customer satisfaction. Dealership is clean. Service took less time than More

by Rrials
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie in service department
Jun 12, 2019 -

Dolan Lexus responded

Thank you for your kind review of Dolan Lexus! I'm pleased to read of your positive service appointment with our team and I hope we can work together again soon. Thanks for your support!

June 10, 2019

New a truck Purchase We worked with Brad Garlick who is absolutely amazing! He made this experience enjoyable and stress free without any PRESSURE!!! When we buy our next More

by Onerygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Garlick
Jun 10, 2019 -

Dolan Lexus responded

Thank you for the fantastic review! We are so happy that Brad earned your business. We think you may have meant to leave us 5 stars, but if there is anything we can do to improve your experience, please let us know.

June 10, 2019

Who knew you could purchase a car in your lunch hour Quick, easy experience. I called in a few days before I arrived in Reno letting Kymberly know which car I was looking for. I scheduled an hour at lunc More

by Shannon415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt, Ashton Carroll
Jun 10, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! Customer service is our number one priority and I'm so glad to read of your positive experience with our team. Thank you for your support and I appreciate your business! Enjoy your new car.

June 07, 2019

These gus are Great. These guys are Great. When we come up to visit our daughter we always service our vehicle at Dolan Lexus. The best service around, we cant get that le More

by VadimS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan Precup, Kay Andrade, Carlos Bucio, Ashton Carroll, Juan Jimenez, Jeremiah Abujasen, Eric Aguilar, Nate Meckley
Jun 07, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! I'm so pleased to read of your car buying experience with our team, especially taking the time to drive from Los Angeles to our location in Nevada. We appreciate your business and hope we can work together again in the future.

June 05, 2019

Great service Jackie Holland, our service representative is terrific. Not only does she know about our, but she also knows about Reno, directing us to just about a More

by John W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Holland
Jun 05, 2019 -

Dolan Lexus responded

Hi John! Thank you for your review of Dolan Lexus. It's great to hear of your positive service appointment with our team. Thank you for your support and I appreciate your business.

June 04, 2019

Exceeded expectations . Very professional staff . I really appreciated the no haggle pricing policy. The car was detailed while we waited and was presented to us with More

by judyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kostka
Jun 04, 2019 -

Dolan Lexus responded

Thank you for your review of Dolan Lexus! We work hard to provide the best customer service possible and I'm so pleased to read of your time with our sales team. Thank you for your business and hope we can work with you again in the future.

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