
Dolan Lexus
Reno, NV
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697 Reviews of Dolan Lexus
Great service The service department is very efficient and they are very friendly. They also provide loaners or shuttles if the service is going to take some time. The service department is very efficient and they are very friendly. They also provide loaners or shuttles if the service is going to take some time. Best service I have received on any vehicle I’ve owned. Sandi McKee c And by and asked if I needed a loaner while I was waiting for my vehicle. Very thoughtful and caring. More
I love Dane Dane was excellent to work with. He went out of his way to obtain answers to my questions and helped to make my service experience great. I would high Dane was excellent to work with. He went out of his way to obtain answers to my questions and helped to make my service experience great. I would highly recommend this dealership. More
Always great service! We’ve been taking in our 2005 RX 330 in this dealership since we purchased it back in 2007 with 30,000 miles on it. Lexus service kept it running in We’ve been taking in our 2005 RX 330 in this dealership since we purchased it back in 2007 with 30,000 miles on it. Lexus service kept it running in manufacturers specification since now with 162,000+ miles. More
Excellent service and enjoyable experience, Service techs are very good, enjoyable environment while waiting for car, girls at the coffee counter add the topping to make it very enjoyable and pl Service techs are very good, enjoyable environment while waiting for car, girls at the coffee counter add the topping to make it very enjoyable and pleasant. More
40,000 mile service. The customer service was incredible. My service representative went out of his way to help me. All my vehicle’s needs were met in a timely matter. A g The customer service was incredible. My service representative went out of his way to help me. All my vehicle’s needs were met in a timely matter. A great experience from start to finish. More
Excellent Customer Service! I love taking my car to get serviced! I worked with Julie and got the utmost customer service. She was quick, professional, efficient, communicated ev I love taking my car to get serviced! I worked with Julie and got the utmost customer service. She was quick, professional, efficient, communicated everything in detail and gave me a loaner car. Along with my service they did a great job washing my car. It's always such a pleasant experience going to Dolan Lexus. More
Excellent service Frank and his Team could not have been more professional or courteous. The very best service I have ever received from any of me 2 450H,s at other Frank and his Team could not have been more professional or courteous. The very best service I have ever received from any of me 2 450H,s at other Lexus dealers. More
THE BEST CAR BUYING EXPERIENCE EVER!! This is the 2nd car I bought from this dealership in a year due to an auto accident. I walked in and told Kymberly what I did and didn't want and she This is the 2nd car I bought from this dealership in a year due to an auto accident. I walked in and told Kymberly what I did and didn't want and she gave me clear concise figures. None of the ridiculous nonsense that you get anywhere else. After I had the car a few days I noticed that the windshield was terribly pitted and no questions asked they replaced it! I have never been treated better and I felt like I was important to them. I will never buy a car anywhere else! More
Great customer service I told Kymberly exactly what I wanted and she provided a perfect fit on the first car we test drove. Loving my Lexus. Thanks Kim I told Kymberly exactly what I wanted and she provided a perfect fit on the first car we test drove. Loving my Lexus. Thanks Kim More
Excellent car buying experience x 2 Buying a vehicle can be stressful but not when you work with Dolan Lexus. I’m a repeat customer because of their friendly staff and the excellent cust Buying a vehicle can be stressful but not when you work with Dolan Lexus. I’m a repeat customer because of their friendly staff and the excellent customer service from both sales and the service department. Best dealership in town. More