Dodd RV of Portsmouth
Portsmouth, VA
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126 Reviews of Dodd RV of Portsmouth
RV Pricing and Staff Best in Hampton Roads I've been researching used RVs for quite a while. I narrowed down my search to Dodd RV based on a Richmond friend's explanation of their great warran I've been researching used RVs for quite a while. I narrowed down my search to Dodd RV based on a Richmond friend's explanation of their great warranty program on new RVs. Robert Christian at the Portsmouth dealership helped me purchase a quality fifth wheel that met my budget. The staff was exceptional. Steve Taylor answered my ad-hoc questions about technical aspects of the model I bought. During the walk-through, Jerry Glass and Dave Till were great....they gave me advice and tips on maintaining my RV. I felt comfortable about my purchase when I pulled out towing my new vacation home on wheels. More
Great experience buying an RV We had been researching RV's for about a year. We went to the Tidewater RV show and looked at numerous models and sizes. We went back to the Dodd RV b We had been researching RV's for about a year. We went to the Tidewater RV show and looked at numerous models and sizes. We went back to the Dodd RV booth 3 times to talk about the Wolf Pup. Very knowledgeable and accommodating took us all around the trailer and explained everything. We purchased the trailer at the show and set a pick up date for February 2nd so the trailer could be prepped and Duratain treated. We had numerous progress calls and when we arrived Robert met us and took us over to meet with Steve so he could give us a tour of the trailer. We had to leave and come back and Steve came back in on Saturday to finish the tour and set up the hitch. One of the papers was wrong and needed to be signed again. Cris and Brian drove down to our house so we could sign the paper. Fantastic group to work with. We highly recommend them if you are looking for an RV. So easy to work with, helpful and knowledgeable staff. Everyone we met greeted us with a smile and a helping hand. We are very pleased and satisfied customers. More
Awesome Dealer! The owner and staff were great people! They communicated with us through the whole purchase process. We live out of state and never went to dealersh The owner and staff were great people! They communicated with us through the whole purchase process. We live out of state and never went to dealership, only communicated through e-mail, phone and mail. Always returned our calls promptly. Price was the best we could find and it was unbelievable, we bought a 2019 Grand Design 303RLS in August 2018. If all dealers/people were as personable and professional as Dodd RV it would be so much easier to make big purchases that have such a big impact in someone's life. Very happy customers! More
Very good experience May have been the best buying experience we have ever had we live four hours away so all conversation prior to seeing the rv was done via email, phon May have been the best buying experience we have ever had we live four hours away so all conversation prior to seeing the rv was done via email, phone calls and internet pictures. Everything that we were told was correct and accurate. We arrived to find rv completely set up and operational. The walk thru was a great experience that my wife was exceptionally pleased with. Dave went through everything on the rv from front to rear and answered any question we had. We had a few cosmetic issues that were addressed and corrected before we left the lot. The entire staff that we met were friendly and helpful. Jennifer did a great job corresponding wife my wife through the entire process. Only negative is that this dealership is four hours from home. More
finally found a honest and accomadating rv dealer We thought we had a deal with another nearby dealer about a month before we went to dodds. Unlike the first dealer there was no backtracking, and out We thought we had a deal with another nearby dealer about a month before we went to dodds. Unlike the first dealer there was no backtracking, and outright lying like the first dealer. It was a pleasure dealing with the folks at dodd. Thanks for a fun buying experience. More
Outstanding Customer service Drew Doss, Brian Doss, and Jennifer Dodd were all outstanding through out the entire process from looking to purchase and delivery. After the sale we Drew Doss, Brian Doss, and Jennifer Dodd were all outstanding through out the entire process from looking to purchase and delivery. After the sale we found 2 small items that needed attrention and Sara Bucher got on it right away and sent the technicians to our house for the repair. I would definitely recommend Dodd RV to anyone looking for an RV. More
OMG what a WONDERFUL experience - just go to DODD!!! We were Hurricane Florence evacuees staying with other evacuated folks at a camp ground in western NC. We got to see other camper's RVs and fell in l We were Hurricane Florence evacuees staying with other evacuated folks at a camp ground in western NC. We got to see other camper's RVs and fell in love with a unit that had COMFY recliner chairs, a fireplace, table and chairs and a couch. Push came to shove and we ended up CALLING ON THE PHONE Mr Robert Christian at Dodd. Said we wanted to trade this RV for that RV (both Grand Design 5th wheels 150 series) and how much $$ would we have to pay in addition to the exchange. BAM! we got a GREAT price from Robert (OVER THE PHONE!!) We had gone to another dealer near the camp ground we were staying at to see the 295 reflection so we knew this was the machine we wanted. The other dealer quoted us almost $7000 over what Robert gave us. Imagine!!..I know!... Absolutely ecstatic with everyone we dealt with at Dodd. Superior friendly service. I must mention Robert, David, Sara, and Jennifer. Cut the chase and just go to DODD - you will not regret it. More
WONDERFUL TIME TOOK TIME TO SHOW US HOW TO HOOK UP AND WAS GREAT KNOWING HOW TO SWITCH GAS WHEN RUNS OUT. WE HAD A GREAT DOING THE WALK THROUGH TOOK TIME TO SHOW US HOW TO HOOK UP AND WAS GREAT KNOWING HOW TO SWITCH GAS WHEN RUNS OUT. WE HAD A GREAT DOING THE WALK THROUGH More
So Happy The best "big" purchase experience I have ever had. Staff informative and friendly. No pressure; staff listened to my needs and concerns and provided The best "big" purchase experience I have ever had. Staff informative and friendly. No pressure; staff listened to my needs and concerns and provided helpful solutions or assurance. Once I purchased my beautiful RV they stuck with me while I got settled. Actually, I believe they will always be there for me. Great group of people to work with. More
Very Helpful and Customer Oriented! We purchased our first Travel Trailer from Dodd RV of Portsmouth. From the minute we arrived on the premises the sales person, Robert, offered his a We purchased our first Travel Trailer from Dodd RV of Portsmouth. From the minute we arrived on the premises the sales person, Robert, offered his assistance but allowed us to walk and tour freely. Once we narrowed it down to 3 options we asked Robert our questions and he was extremely knowledgeable. No high pressure sales. When we were ready to make a decision he lead us through and the entire Dodd staff were there to make sure we had a great buying experience, provided an awesome orientation and shared with us their various services while we own the RV. Dodd RV will continue to be our RV "Go To" organization. Thank you to each of you, Jennifer, Robert, Brian, Jason and Wilson. More