Dodd RV of Portsmouth
Portsmouth, VA
Filter Reviews by Keyword
By Type
126 Reviews of Dodd RV of Portsmouth
We were looking shopping online for a half-ton towable with a small slide. We looked at Dood Rv's web site and found a Passport and we loveood d the floorplan. We called Christina and set up an appointmen with a small slide. We looked at Dood Rv's web site and found a Passport and we loveood d the floorplan. We called Christina and set up an appointment to view the Passport. The unit had a floorplan we really liked so we offered a price. At first we were not where we thought we should be but Jennifer worked with us and we came to an agreement. You can deal with Dood RV and we feel we were treated fairly. Christina was great to work with and helped us by getting Jennifer involved in the final pricing. Jennifer was great to us and we enjoyed working with her. There were several small things that we requested and Jennifer met our every request. Steve, our walk through Tech was great. Even though we have owned travel trailers in the past, he explained everything about the Passport. The Passport was used but Steve made sure that everything was clean and worked the way it was supossed to work. Dood even painted the hitch and jacks to make them look new even though we didn't request or expect it. That was a pleasant surprise. My thanks to Christina, Jennifer, Steve and all the staff at Dood Rv. It is a pleasure doing business with you. Thanks again, The Vaughans More
We were looking to trade our fifth wheel in on a light weight trailer and had almost decided on a Bullet. Stopped by Dodd RV In Portsmouth and talked to Christina and knew we were in the right place. She weight trailer and had almost decided on a Bullet. Stopped by Dodd RV In Portsmouth and talked to Christina and knew we were in the right place. She and the rest of the staff there worked effortlessly to make sure we found what we wanted for the right price and the whole time we felt like we were at a family reunion. We are truly grateful for the way in which we were treated and absolutely love our Passport 23 RB. Thank you Dodd RV Portsmouth! More
We have dealt with Dodd for the last 3 years. They have repaired our old Sunnybrooke as well as helped us purchase our used Terry travel trailer. Speaking to the service department, they have always made repaired our old Sunnybrooke as well as helped us purchase our used Terry travel trailer. Speaking to the service department, they have always made the needed repairs and have done a good job with them. After our first trip with our new travel trailer, we brought it in with a slight problem. They had it fixed within 30 minutes, and we were on our way again. Stacey has been very helpful in scheduling us as quickly as possible. Christina has worked with us for 2 years in trying to help us find just the right travel trailer. She has shown great patience and kept her friendly personality...even though I'm sure that she sometimes found us to be very trying. The people at Dodd's have always been very friendly and extremely helpful. We also appreciate the sessions they have on how to work with your trailer. We trust them with our travel trailer, and will contiue to have them work with our trailer. More
It's always a pleasure to work with Christina Bowman!! I told her what we were "wanting" in an RV and she found the perfect one for us! Bowman!! I told her what we were "wanting" in an RV and she found the perfect one for us! More
Dennis does an EXCELLENT job teaching classes on the different systems in your RV. He is very personable and patient with those attending the class. He doesn't just lecture. He encourages participati different systems in your RV. He is very personable and patient with those attending the class. He doesn't just lecture. He encourages participation of his "students", uses technology, hands-on, and handouts to make sure we understand the topic. Holding classes at the RV store, is very convenient, allowing us to make RV accessory purchases. More
Took our 2011 northstar to DoddRV for Took our 2011 northstar to DoddRV for service.Refrigerator would'nt work on gas, 3 weeks and $800 later fridge won't work on gas. we received a ca Took our 2011 northstar to DoddRV for service.Refrigerator would'nt work on gas, 3 weeks and $800 later fridge won't work on gas. we received a call from jennifer dodd moore asking us to bring our camper back. she took care of the problem and refunded our money She followed up on the service dept and kept us informed. thank you ms moore for handling our problem promptly and efficiently More