Dodd RV of Portsmouth
Portsmouth, VA
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126 Reviews of Dodd RV of Portsmouth
Drew made the purchase of our 2022 Grand Design 5th wheel very smooth. He communicated all the updates to us and was always available (or quickly got back to us) for answers to all of our questions. Jennifer very smooth. He communicated all the updates to us and was always available (or quickly got back to us) for answers to all of our questions. Jennifer made the financing easy as pie. Wilson is a hoot and helped us with other items we bought after the RV arrived. Jerry did a great job walking us through the 5th Wheel and answering all of our questions. We have already told quite a few people, who are looking to buy a new/.used RV to definitely check out Drew and Dodds! More
Waited to be helped outside. Someone finally comes out not friendly at all. Not helpful was directed to walk the lot they had units opened. Noticed other clients having conversations about their needs an not friendly at all. Not helpful was directed to walk the lot they had units opened. Noticed other clients having conversations about their needs and being provided detail. Found two units I wanted more info on and also curious why directed only to the used RVs would have liked to see new. When I walked back up no questions, no acknowledgement of anything. Guess they judged by my looks and assumed I couldn't or wouldn't buy. Certainly different how they treated everyone else who pulled up and was greeted right of way and even walked around the lot showing them units. No thank you, no do you need help - nothing. I will take the info of what I liked elsewhere to purchase. More
Just acquired our first camper today! Guys at Dodd’s RV in Portsmouth were excellent. Starting with Drew who was always available, answered our every question and kept us informed until our choice, a Gra in Portsmouth were excellent. Starting with Drew who was always available, answered our every question and kept us informed until our choice, a Grand Design Transcend Xplr finally arrived. Hollywood gave us a very detailed tour/explanation of all features and appliances. Jennifer Anderson shared more information afterwards and finally Jennifer Dodd made our closing uncomplicated and pleasant. Looking forward to many years of similar experiences in dealing with them. More
We purchased A 2018 Rockwood Mini Light form Dodd RV in 2019. We nothing but problems. When they worked on it they created more problems 2019. We nothing but problems. When they worked on it they created more problems More
Good experience Buying I am happy to say the buying experience with DODD RV in Portsmouth was very pleasant. I worked with Drew from the beginning and it was a no BS sales I am happy to say the buying experience with DODD RV in Portsmouth was very pleasant. I worked with Drew from the beginning and it was a no BS sales experience. He told me straight up what I could get for my trailer and didn't try to screw me on pricing. They also honored the pricing, while my trailer was being built. I had a grand design built to order and Drew kept me in the loop the entire process. Once it arrived, Dave in service set it up for me and worked with me on getting the Reese Goosebox set up correctly. Dealing with Jenn2 in warranty was also great and closing had no sales pressure from the owner Jennifer Dodd on 3rd party products. I would recommend anyone that needs a Grand Design product to reach out to the group over here. I have yet to experience a real service request, but if Dave is any indication of the type of service I will get, I'll be in good hands. Also, thanks to Jerry for the walkthrough and tips. Best Regards, Kling Family More
stress free Drew (our salesman) was very knowledgeable. He returned all phone calls promptly. Everyone at the dealership was friendly and helpful. I will reco Drew (our salesman) was very knowledgeable. He returned all phone calls promptly. Everyone at the dealership was friendly and helpful. I will recommend this dealership to my friends. More
Grand Design Reflection 320MKS purchase Sales, financing and walkthrough was excellent. Service personnel even installed my Anderson Hitch equipment on the new trailer. Cleaning crew and w Sales, financing and walkthrough was excellent. Service personnel even installed my Anderson Hitch equipment on the new trailer. Cleaning crew and whomever QA’d them were below average at best. Trailer had been on lot for a year, roof should have been cleaned. Lots of black marks from roof drainage. Interior wood trim had lots of smeared nail filler putty that was easily cleaned off which tells you how much effort went into the cleaning. Sawdust behind the couch, Glass light globes over kitchen island were filthy. More
Awesome experience This is the place to go. Well respected dealership. We wanted to just look at first and get some numbers. The are very knowledgeable about everythin This is the place to go. Well respected dealership. We wanted to just look at first and get some numbers. The are very knowledgeable about everything. They were not pushy on trying to sell but making sure we get the one we were looking for. Will be back and refer people here. It is a family owned business and is down to earth. More
Answered all of our questions Dodd RV of Portsmouth helped us pick out our first RV. They answered all of our questions. We did not feel pressured. They were very helpful and we ga Dodd RV of Portsmouth helped us pick out our first RV. They answered all of our questions. We did not feel pressured. They were very helpful and we gained a great deal of knowledge about our travel trailer. More
Great experience buying new travel trailer. We’ve been looking for a specific type of travel trailer for the past year. We noticed that 2019 was going to be the last year for the floor plan. We We’ve been looking for a specific type of travel trailer for the past year. We noticed that 2019 was going to be the last year for the floor plan. We found our Grand Design 285BHTS at Dodd RV with an unbeatable price and great service. Thanks Dodd RV! More