Dirito Brothers Walnut Creek Volkswagen - Service Center

Danny was super nice and helpful as was all of the staff I encountered. I was always kept informed of progress of service. I was provided with prompt and courteous transportation too! Always very nice. I encountered. I was always kept informed of progress of service. I was provided with prompt and courteous transportation too! Always very nice. More

Solid service and friendly! They were ready for me and executed the service seamlessly. They always are good at communicating and the car was finished ahead of the scheduled tim They were ready for me and executed the service seamlessly. They always are good at communicating and the car was finished ahead of the scheduled time. More

Excellent service - Sirius XM Antenna They figured out the issue and were able to repair my Sirius XM Antenna very an extremely timely manner. Everyone that works there is extremely frien They figured out the issue and were able to repair my Sirius XM Antenna very an extremely timely manner. Everyone that works there is extremely friendly, knowledgeable and professional. Excellent service! More

Shannon in Services did a great job accommodating us and did great supervision with repair to our vehicle. She even gave us a loaner for help did great supervision with repair to our vehicle. She even gave us a loaner for help More

Great service advisor thanks so much she helped me out and was fast she got me in and out she is so awesome thanks again will come back and was fast she got me in and out she is so awesome thanks again will come back More

50K service and remedy of EPC & Check Engine light warnings Initial phone consultation with Marina Felix and regular updates during the vehicle's servicing was thorough and informative. Communication via phone Initial phone consultation with Marina Felix and regular updates during the vehicle's servicing was thorough and informative. Communication via phone and text requesting authorization for specific tests and replacement parts was clear and service time was very reasonable. When picking up the vehicle, Marina made sure to review all the findings of the 50K service inspection and that all questions were answered. Highly recommended! More

Marina in service provided exceptional customer service! She went over and beyond all my expectations. Not only was she professional she was smart, friendly and heard all my concerns and made sure she addre She went over and beyond all my expectations. Not only was she professional she was smart, friendly and heard all my concerns and made sure she addressed all of them! Marina is certainly a bonus to your service department and sets high standards for other advisors. I picked up my vehicle and for the first time in years felt extremely satisfied and knew that she did everything in her power along with the technicians to fix all my pressing problems. She’s amazing and I hope she is appreciated by your management. More

Service writer Marina Felix has excellent communication skills and was able to pinpoint our Tiguan’s problems quickly. She estimated that the work required to bring our vehicle back to good running order ( skills and was able to pinpoint our Tiguan’s problems quickly. She estimated that the work required to bring our vehicle back to good running order (new battery, major tune up, new tires & wheel alignment) would be completed by the next day. The service department did complete all repairs by the next day, as promised. I would suggest that, given the amount of money and time spent on these repairs, an exterior car wash would have been greatly appreciated. More

"Dirito Brother’s in walnut creek is great Great and quick service. Thank you Dirito Brother’s employees, you guys are the best and my only place I shop for cars! Thank you again. Great and quick service. Thank you Dirito Brother’s employees, you guys are the best and my only place I shop for cars! Thank you again. More

Dirito Brothers always provided TOP CLASS Service I would like to express my gratitude and 100% satisfaction from the service and support I have received in the last decade consistently while always a I would like to express my gratitude and 100% satisfaction from the service and support I have received in the last decade consistently while always achieving better ways to service and support. My account manager Mr.Kevin Hubert has always made sure that all the service points are being taken care of as well as many being initiated by himself. Five Star Satisfaction !!!!! Bruce Khavar Chairman & CEO Cyber Advanced Technology, Inc. More