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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,101 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,101 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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January 30, 2020
Received a very good service at the Service Dept. Danny Keen the Service Consultant is very cordial in receiving a client and prepare the paperwork promptly. I am very much satisfied with the professional Keen the Service Consultant is very cordial in receiving a client and prepare the paperwork promptly. I am very much satisfied with the professional service I received. More
by MILANDFC
Verified CustomerEmployees Worked With
Danny Keen
January 30, 2020
great and excelent service El servicio que he recibido ha sido muy bueno y me imagino que el pequeno problema que tenia el coche habra sido solucionado. La atencion de la comerc El servicio que he recibido ha sido muy bueno y me imagino que el pequeno problema que tenia el coche habra sido solucionado. La atencion de la comercial Marina fue realmente excelente More
by RHDETORO
Employees Worked With
January 29, 2020
Fantastic customer Service. I will be back for sure for all my service needs. I was able to make an appointment for when I needed and they finished my vehicle ahead of schedule. all my service needs. I was able to make an appointment for when I needed and they finished my vehicle ahead of schedule. More
by BGURSKE13
January 28, 2020
Great Service I have worked with Kevin Hubert for nearly 10 years and he has always been helpful. The car is ready when promised. The estimate has always been accu I have worked with Kevin Hubert for nearly 10 years and he has always been helpful. The car is ready when promised. The estimate has always been accurate. Kevin explains options and is never pushy. More
by margykane
Employees Worked With
January 27, 2020
Very easy service experience Very professional throughout the service process. People were polite and knowledgeable and made you as comfortable as possible. I needed the service Very professional throughout the service process. People were polite and knowledgeable and made you as comfortable as possible. I needed the service done by a certain time and I was accommodated. More
by RUBYTWOSHOES
Employees Worked With
January 27, 2020
No because 1. I am taking the car back for the same No because 1. I am taking the car back for the same issue 3 days after picking it up and 1000 dollars later 2. Told me it would take 2 days so they No because 1. I am taking the car back for the same issue 3 days after picking it up and 1000 dollars later 2. Told me it would take 2 days so they didnt provide a rental took 4 days 3. Condesending mansplaining when i asked why it was taking longee. And still better than oakland vw... you shoukd hure me to train your peeps in customer service More
by KIVI08
January 27, 2020
Great service! Tim was very helpful from start to finish! Explained everything very well. I was even able to communicate by text which was helpful. Explained everything very well. I was even able to communicate by text which was helpful. More
by PACHNBERN
Employees Worked With
Tim Luong
January 27, 2020
Prompt, excellent communication, courteous, efficient. All the things you Could want in a service related visit. Had a great experience and I would highly recommend! All the things you Could want in a service related visit. Had a great experience and I would highly recommend! More
by angiesalvador
January 27, 2020
Excellent Service Everything went well-our service advisor, Danny, was excellent, our car was finished early, all went well. I only wish they would wash the car, but a Everything went well-our service advisor, Danny, was excellent, our car was finished early, all went well. I only wish they would wash the car, but alas. More
by bradkearns
Employees Worked With
Danny Keen
January 26, 2020
Thank you! This is my new home for car repairs. I enjoyed my service at Walnut Creek. I have a clear idea about my car health. my service at Walnut Creek. I have a clear idea about my car health. More
by kinshelby29
Employees Worked With
