Dirito Brothers Walnut Creek Volkswagen - Service Center

Marina is a real professional and she knows how to take good care of clients. It makes a big difference and makes me want to go back to Dirito Brothers. Thank you! good care of clients. It makes a big difference and makes me want to go back to Dirito Brothers. Thank you! More

As always, Kevin and the staff were top notch. Timely, thorough, and very professional. I have been a loyal customer for over 15 years and the service is always the same. OUTSTANDING !! thorough, and very professional. I have been a loyal customer for over 15 years and the service is always the same. OUTSTANDING !! More

Excellent Service After having a horrible experience at a different dealership, I contacted Dirito VW and spoke to Marina. She listened to my issues and worked to resol After having a horrible experience at a different dealership, I contacted Dirito VW and spoke to Marina. She listened to my issues and worked to resolve. Her professionalism and care for customers were apparent from the beginning and after resolving my repairs, I am a happy customer again. Thank you Marina! More

I love my car and so do they! Dirito Brothers has the cleanest shop, service and showroom ever ! Period. and JESUS CAMARENA in Detail also gets so much credit. Thank you very muc Dirito Brothers has the cleanest shop, service and showroom ever ! Period. and JESUS CAMARENA in Detail also gets so much credit. Thank you very much ! More

Shannon was excellent! A true great asset to Dirito Brothers Overall, from Shannon the marvelous assistant manager to the shuttle drivers, my experience was better than excellent! They have taken care of my 200 Overall, from Shannon the marvelous assistant manager to the shuttle drivers, my experience was better than excellent! They have taken care of my 2003 Jetta Wagon since I drove it off the old lot back in Sept. 2002. We are keeping the car going after all these years. It is a tribute to everyone at Dirito Brothers. Can't say enough about Shannon. She explained everything clearly and was excellent as far as what was going on with the elderly car. She needs to be recognized for her excellent skills and customer service. She is a big part of why I continue to bring my Jetta wagon for service even if it just an oil/filter change. Please forward my thanks and appreciation to Shannon. She deserves employee of the month or whatever Volkswagen awards to their best employees. More

Excellent Service , Kevin Hebert is a true professional! Work was exactly as expected , and end result is a better handling vehicle! Keep up the superb service! professional! Work was exactly as expected , and end result is a better handling vehicle! Keep up the superb service! More

Fast, Efficient, Pleasant and Reliable. Dirito Bros. is my go to shop for sales and service. Why would I go anywhere else??? Frankly, I can't imagine have a better overall experience. Dirito Bros. is my go to shop for sales and service. Why would I go anywhere else??? Frankly, I can't imagine have a better overall experience. More

Excellent service!!! Kevin and Marsha made my experience easy very early in the morning. Bill was pleasant and helpful when he provided a shuttle to Dirito VW. easy very early in the morning. Bill was pleasant and helpful when he provided a shuttle to Dirito VW. More

Communication and service was great. The expectations of my appointment were met and they even accommodated an early drop-off of my vehicle without any issues. my appointment were met and they even accommodated an early drop-off of my vehicle without any issues. More

This is mostly for Kevin. Kevin has been awesome every time I come in I make sure I see him! I really appreciate everything he has done for my mom and I. He’s very knowledgeable and responsive. Kevin is m time I come in I make sure I see him! I really appreciate everything he has done for my mom and I. He’s very knowledgeable and responsive. Kevin is my go to guy! Keep up the great work Kevin! And thank you for everything! More