Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,103 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,103 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Sort by
June 03, 2020
Service The entire experience was great. We were guided and informed of the pending protests that were happening in Walnut Creek and thankfully we listened t The entire experience was great. We were guided and informed of the pending protests that were happening in Walnut Creek and thankfully we listened to their advice. Everything was done on time and fully covered all services. More
by KTHOREN1
Verified CustomerEmployees Worked With
Marc Venturella
May 30, 2020
Top notch service in all areas! Service advisor was knowledgeable and highly professional and all commitments in terms of service and timing were met! Exceptional! knowledgeable and highly professional and all commitments in terms of service and timing were met! Exceptional! More
by PCANALES
Employees Worked With
May 29, 2020
Always a pleasant experience with the staff at Dirito Brothers and the facility is immaculate which makes me feel like they care about me as a customer Brothers and the facility is immaculate which makes me feel like they care about me as a customer More
by JERRYP1969
May 29, 2020
Excellent customer service!! Helpful, clear explanations. Competent and considerate. Wish it was less expensive but that’s not their fault. Will use again. Thank you. explanations. Competent and considerate. Wish it was less expensive but that’s not their fault. Will use again. Thank you. More
by Karen
May 29, 2020
Great - easy Efficient way of checking in and out for car service under the Social Distancing rules. Explained service to be performed plus necessary work done i Efficient way of checking in and out for car service under the Social Distancing rules. Explained service to be performed plus necessary work done in near future without pressure! More
by SKAUSTEL
May 28, 2020
Great communication, great service I really enjoy taking my car to this dealership for service. They are very through and are really great at keeping you informed of what is happening w I really enjoy taking my car to this dealership for service. They are very through and are really great at keeping you informed of what is happening with your vehicle. They are very prompt and professional. More
by m. pleva
Employees Worked With
Tim Luong
May 28, 2020
Service visit This was an excellent service that was accomplished as they said it would. Overall a quality service experience. I would definitely recommend Dirito This was an excellent service that was accomplished as they said it would. Overall a quality service experience. I would definitely recommend Dirito Bros. to friends. More
by WMPETERSON45
Employees Worked With
May 27, 2020
The service department was excellent, I’ll definitely be back as a regular customer. I’ll be sure to recommend this dealership to my friends and family for service and sales needs back as a regular customer. I’ll be sure to recommend this dealership to my friends and family for service and sales needs More
by EDEAN56
May 25, 2020
Everything went well Scheduling and the getting work done has been no problem at all during the SIP. This was simply an outstanding recall on a 2016 GTI, parts in stock, n Scheduling and the getting work done has been no problem at all during the SIP. This was simply an outstanding recall on a 2016 GTI, parts in stock, no worries. More
by nickemoore
Employees Worked With
