Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,104 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Great experience, on point with my appointment, and was finished before they closed. They went over everything and also gave me advice on my tires. finished before they closed. They went over everything and also gave me advice on my tires. More
Confidence Helpful, knowledgeable and friendly advisors. ease of service. fair pricing. Confident advice will be honest and balanced. I have been a long time Vol Helpful, knowledgeable and friendly advisors. ease of service. fair pricing. Confident advice will be honest and balanced. I have been a long time Volkswagen owner. More
Service with excellence Service with Kevin and the dealership has always been a great experience. My car was scheduled for a 40k service. But due to the COVID-19 shelter in p Service with Kevin and the dealership has always been a great experience. My car was scheduled for a 40k service. But due to the COVID-19 shelter in place order,I cancelled my service until I knew that things at work wouldn’t be questionable. Well, 2.5 months later and I’m almost 10k passed my service, Kevin got my car back on track and his technician recoded an issue with my DCC. Although I can’t remember their names, cashiering staff are always very friendly. Thank you More
I visited the Volkswagen for my 80,000 mile check up, and I was helped by Tim. He was kind and knowledgeable, and his service was quick and accurate. I was helped by Tim. He was kind and knowledgeable, and his service was quick and accurate. More
I have been very satisfied with the level of service at this location. Marina was extremely helpful & communicative. She deserves a raise! I would definitely recommend this VW dealership to my friends & fa this location. Marina was extremely helpful & communicative. She deserves a raise! I would definitely recommend this VW dealership to my friends & family. More
Great service My car would not start and after a jump I brought it in to service. Turned out I needed my maintenance so combined with the new battery (under warrant My car would not start and after a jump I brought it in to service. Turned out I needed my maintenance so combined with the new battery (under warranty) and my maintenance I was happy to get all resolved. All very professional and courteous. More
Quick service. The service Bill was just about the quote total, so that's good. People were very friendly and helpful. When I had a Honda they would give me a free c The service Bill was just about the quote total, so that's good. People were very friendly and helpful. When I had a Honda they would give me a free car wash, but I guess you don't. Oh well. More
I just went in for a simple re-call service and I was in and out very quickly. Tim made the entire experience easy. They also work with Lyft as their “shuttle” & it is free of charge which I found very conv and out very quickly. Tim made the entire experience easy. They also work with Lyft as their “shuttle” & it is free of charge which I found very convenient! More
Good service, easy to get an appointment. Everyone was masked. I was asked “if” I wanted my car sanitized post-service. Maybe, given the current situation, you should perform this service automatically. masked. I was asked “if” I wanted my car sanitized post-service. Maybe, given the current situation, you should perform this service automatically. More
Excellent service Dwane and Shannon are the best Took Excellent service Dwane and Shannon are the best Took care of the issues and kept me informed of the progress Thank you for the good service Excellent service Dwane and Shannon are the best Took care of the issues and kept me informed of the progress Thank you for the good service More