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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,111 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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June 27, 2020
For the service wise, its good. But be careful for the payment. They try to charge my debit card and it showing a decline. So I give them my credit card, they charge the amount for my bill on credit card payment. They try to charge my debit card and it showing a decline. So I give them my credit card, they charge the amount for my bill on credit card and also hold the almost more then a half amount on the debit card too. So called them and they said it didnt showing us any amount that hold on your debit card. So I called next day but still didnt get help. Then I called back them after 4 days, still they said there is no amount is showing on their side, so I called our bank and connect to them with 3 way and then my bank describe them that is already process the amount on the debit card. So finally I have to dispute our transaction. More
by Henry
Verified CustomerEmployees Worked With
June 27, 2020
Excellent service my service rep Kevin kept me informed every step of the repair of my wife’s car your attention to detail has been greatly appreciated by me and my family every step of the repair of my wife’s car your attention to detail has been greatly appreciated by me and my family More
by REEVESEDWARD
June 27, 2020
Outer boot replaces Half day service -mid morn til mid afternoon. Lyft ride much appreciate upon return. Kevin / Rep infomative about service performed/length of time a Half day service -mid morn til mid afternoon. Lyft ride much appreciate upon return. Kevin / Rep infomative about service performed/length of time and readiness call. More
by SKAUSTEL
June 27, 2020
AWESOME I am very much satisfied with the services I receive from Dirito Brothers Walnut Creek. I enjoy my 2019 Volkswagen since I purchased it. Thank you I am very much satisfied with the services I receive from Dirito Brothers Walnut Creek. I enjoy my 2019 Volkswagen since I purchased it. Thank you More
by ECHENDU2
Employees Worked With
Other Employees :
Diego, Saul Canela
June 21, 2020
I absolutely love the service I get at Dorito Bros! I absolutely love the service I get at Dorito Bros! It’s so easy to book an appointment and Marina and the staff is always friendly and helpful! I absolutely love the service I get at Dorito Bros! It’s so easy to book an appointment and Marina and the staff is always friendly and helpful! More
by MICHELLEMLAMM
Employees Worked With
June 20, 2020
Excellent Service I have been very happy with the service I received at Dirito Brothers. They have answered all my questions, arranged for transportation when needed, I have been very happy with the service I received at Dirito Brothers. They have answered all my questions, arranged for transportation when needed, and provided a clean, comfortable place to wait for repairs. The staff has been helpful and kept me informed during the process. I have been satisfied with service and repairs, and II would recommend them. More
by S.PETERSEN
Employees Worked With
June 20, 2020
The environment was clean. The staff was helpful and friendly. There was adequate communication between service rep and customer. Service rep was patient and willing to educate customer. friendly. There was adequate communication between service rep and customer. Service rep was patient and willing to educate customer. More
by MYKELJSM
Employees Worked With
Tim Luong
June 20, 2020
I am very happy with the service I’ve received at Dirito Brothers Walnut Creek Volkswagen. The professionals at this dealership go above and beyond to give their customers a wonderful experience. I love my Brothers Walnut Creek Volkswagen. The professionals at this dealership go above and beyond to give their customers a wonderful experience. I love my 2019 Atlas! More
by PICKETTPACK
June 19, 2020
Recall appointment Marina was fantastic as always. In addition to getting the sunroof issue resolved she also worked with me to set up the prepaid maintenance purchased Marina was fantastic as always. In addition to getting the sunroof issue resolved she also worked with me to set up the prepaid maintenance purchased from Winn VW. More
by Matt Evans
Employees Worked With
June 19, 2020
Jetta worked on The service was great and the car runs good. Kevin did and outstanding job and great service provided. I will go to Dirito Brothers to buy a new car The service was great and the car runs good. Kevin did and outstanding job and great service provided. I will go to Dirito Brothers to buy a new car. More
by Inzerillo
Employees Worked With
