Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,112 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Routine service made easy The service team (I worked with Tim) is always helpful. They are quick to respond to questions and concerns and they make routine service visits a br The service team (I worked with Tim) is always helpful. They are quick to respond to questions and concerns and they make routine service visits a breeze. More
Good place to bring my Jetta Efficiently run dealership. Friendly, efficient staff with good communication. My issue with car play wasn't resolved and I do not think the staff sho Efficiently run dealership. Friendly, efficient staff with good communication. My issue with car play wasn't resolved and I do not think the staff should be wearing bandanas for face masks. I was seriously uncomfortable getting in my vehicle after seeing that the delivery driver was only using a bandana as a face mask. More
Kevin is friendly. My car was done in an hour when estimate was 2 hours. The waiting room was comfortable although there's a cigarette smell. estimate was 2 hours. The waiting room was comfortable although there's a cigarette smell. More
I had a great experience. Staff was friendly and helpful. I was able to use a Lyft so I could get out and not have to wait. helpful. I was able to use a Lyft so I could get out and not have to wait. More
Excellent service/friendly service rep. WE always get great service. Shannon is the service rep we always book with and she is extremely efficient, friendly and a pleasure to deal with. We WE always get great service. Shannon is the service rep we always book with and she is extremely efficient, friendly and a pleasure to deal with. We always get updates quickly if anything is found beyond the current service. We've owned 6 or 7 VW's over the years and on top of the fact we like the cars it is the great service that keeps us coming back. More
Exellent service Kevin answered all of my questions in detail. It was very helpful to understand the issue with my car. Marina was answered my call very friendly. Kevin answered all of my questions in detail. It was very helpful to understand the issue with my car. Marina was answered my call very friendly. More
As always a pleasure doing business with your company. This is my Third or fourth VW and you always mKe everything run so smoothly. Thank you This is my Third or fourth VW and you always mKe everything run so smoothly. Thank you More
50k service and GTI Low Profile tires and potholes:-( Always appreciate the great service at Dirito Brothers. Very helpful, timely and a very clean environment. Dirito Bros make the process of dropping of Always appreciate the great service at Dirito Brothers. Very helpful, timely and a very clean environment. Dirito Bros make the process of dropping off and picking up your vehicle easy! More
I had a very good experience when I took my car in, they were very organized, clean and efficient. I very much enjoyed coming in. were very organized, clean and efficient. I very much enjoyed coming in. More
Wonderful service! Dirito Bros. is a terrific dealership. I'm always treated with respect and consideration. The staff is friendly and they explain everything I need t Dirito Bros. is a terrific dealership. I'm always treated with respect and consideration. The staff is friendly and they explain everything I need to know about my service appointment. No complaints, only compliments! More