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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,639 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,640 reviews

June 21, 2024

Marina great to work with. Have gone to her for years and she always treats me with kindness. More

by GENABOBINA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. It's great to hear about the consistent kindness shown during your visits. We appreciate your loyalty over the years.

June 21, 2024

They keep you informed on how long the service will take. They don't over promise. More

by KKUBE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with the service at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback on our communication and honest approach.

June 21, 2024

Service was friendly and fast. However, i needed this service for my window because of faulty recall service on the door seal More

by DR_MARC_ADLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback on our service team at Dirito Brothers Walnut Creek Volkswagen. We are pleased that you appreciated the friendliness and swift handling of your car’s needs. Please reach out to us directly if there's anything more we can assist you with regarding your vehicle maintenance.

June 20, 2024

Great customer service, always friendly and straight to the point. I've had my Passat for 12 years and minimal issues so far. More

by THEEFERMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for highlighting the customer service at Dirito Brothers Walnut Creek Volkswagen and your long-term satisfaction with your Passat. It’s our pleasure to support your automotive needs efficiently.

June 20, 2024

The shopping experience was great, and financing was efficient. The staff assisted me in finding the exact car I was looking for. The finance process was very easy. Overall, a great experience. More

by PETELOW1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ed
Jun 21, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with the car purchase and financing at Dirito Brothers Walnut Creek Volkswagen. We are glad to hear that our team could assist efficiently in finding the right car for you. Your feedback is valued, and we look forward to maintaining our high standard of service.

June 19, 2024

Very comforting, nice, clean, and looked professional. They care to help you in what you’re looking for. More

by T.ROD597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for highlighting the professionalism and comfort at Dirito Brothers Walnut Creek Volkswagen. It's reassuring to hear we met your expectations in helping you find what you needed. Your feedback is highly appreciated.

June 19, 2024

I had a smooth and satisfying car-buying experience at Dirito Brothers, from the test drive through to the financial transaction. It was a refreshing change from the other dealers I've tried in the Bay Ar More

by michaellaszlo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that your car-buying process was smooth and transparent, including the financial aspects. Your recommendation is highly valued, and we appreciate you choosing us for your automotive needs.

June 17, 2024

My service experience was great. Everything was completed on time. .Marina is great and very knowledgeable. More

by GAMBY180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing the quality of service at Dirito Brothers Walnut Creek Volkswagen. It's good to hear that everything was completed on time and that you received knowledgeable assistance from our team. We value your feedback and look forward to assisting you again.

June 17, 2024

Very smooth experience with Abdullah and Ed. They didn't try to sell me anything - just genuine help and advice. I also loved that the manager didn't stay in the car during test drives: it sig More

by YURA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdulla "AB"
Jun 18, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience at Dirito Brothers Walnut Creek Volkswagen. It's great to hear our team provided genuine help without pressure and that the test drive policy made you feel trusted. We appreciate your recommendation.

June 17, 2024

Fast and professional service and personnel. Unfortunately no car wash at service center. Everything was done according to promised schedule. More

by mosendz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience regarding the service and personnel at Dirito Brothers Walnut Creek Volkswagen. We are glad that your overall visit met your expectations in terms of timing. Please contact us directly if there's anything further we can assist you with.

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