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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,824 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,824 reviews

December 27, 2019

Expensive but good I come over the hill from Berkeley. The cost of service here is higher than I’ve ever paid, but I’ve gotten excellent service at both the service cent More

by sarahinthefield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Dec 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear we could make your drive worth while Sarah, thanks so much for awesome review!

December 27, 2019

Good stuff Gus made buying a car for my wife easy and fun. I would recommend he the Dirito Brothers again and again. Thanks very much Gus!! Jeff More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your VW and thank you for the terrific review and photo Jeff!

December 26, 2019

Love this place! Great service I always feel welcome here and always supported with this dealership, never pushy or any pressure. Service department is always the best! Karen Cochen More

by SUSANHALLAHAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter de Vries
Dec 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the thoughtful review Susan!

December 26, 2019

Service performed on 12/23/19 Perfect! No issues at all! Easy to schedule service appt. and reschedule without any problem. On time performance and done earlier than expected. Like More

by ZARATE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, it's great to hear that everything went so smoothly!

December 26, 2019

Professional process from appointment through pick-up Two recall repairs were performed professionally and all required parts were available. The overall experience was pleasant in a very attractive fac More

by SORICEML
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know about your Service Department experience!

December 26, 2019

Oil Change and First Year Evaluations All staff gave superb service from beginning to end of visit. Marina efficiently logged my car into the system, explained the forms and the full car c More

by cinmohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that you had such an efficient experience here!

December 25, 2019

Very professional. Courteous Perfect. Everyone was professional and courteous. Cost efficient. Clean. Good location. Nice people. I always recommend. Merry Christmas I lol forwa More

by DSAALFELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dirito, Tim Luong
Dec 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the terrific review and Happy New Year to you!

December 25, 2019

Great Service The service experience is top-notch. Everyone in the service department is friendly and efficient. They notify you when it is complete and the vehic More

by MICHAEL.DEMERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Dec 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know about your experiences here in our Service Department Michael!

December 24, 2019

No pressure The worst thing in the world is high pressure sales, especially when car shopping. Dirito Bros is a chill environment. My sales guy was friendly and r More

by GARBANZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICHARD MAXWELL
Dec 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that you had such a terrific experience here, we appreciate the feedback!

December 24, 2019

Excellent, efficient, prompt I was able to schedule my Jetta Park/Recall for the time I wanted, was greeted promptly by the garage agent, and finished the process with Kevin, alwa More

by mtpchurch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear your service visit was timely and efficient, thanks so much for the five star review!

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