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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,824 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,824 reviews

December 31, 2019

Gus “the bus” is the best! Went in just to test drive and Gus helped me fall in love with the Atlas. He was Knowledgeable and friendly without the pressure. He helped me get a g More

by ALLYJACOBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new Atlas and thanks for the five star review!

December 30, 2019

Service oil change In and out very thorough and what was going to be done. Keep me updated on status of the work. Car was waiting when I arrived for pickup. More

by NILEY88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jan 08, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear you had such an efficient experience here!

December 30, 2019

Great experience! Danny Keen was my advisor and for my first visit, he made the experience as smooth as possible. He did a great job of answering my questions, being pa More

by AFSOTO22331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 08, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review, I know Danny will appreciate your kind words!

December 30, 2019

Quick and Simple Buying a car can be a frustrating experience with many dealerships focused on maximizing their profit and not the happiness of the client. Dirito Bro More

by BCINDRIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that you had such a great experience here!

December 30, 2019

Top Notch Dirito From the time we purchased our Jetta in 2011, we were already at home with Dirito. The salesman was never pushy. We purchased based on price and my tr More

by FredY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella, Diego Soto, Danny Keen
Jan 08, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write this detailed and thoughtful review!

December 29, 2019

Excellent Service! I took my VW Jetta to Dirito Bros. for a factory recall (micro switch), and was seeking advice for other service as well. Shannon Souza was very help More

by cnsmeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review, we appreciate the input!

December 29, 2019

Awesome service, personal touch We knew what we wanted and Gus delivered. He was thorough, helpful, thoughtful, fair and, most of all, kind. We started our process online and it was More

by nmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know that Gus provided you with such superior service and congratulations on your new VW!

December 28, 2019

Just a follow-up visit Dirito took care of a couple of things, non-problems, that were lagging from previous much more extensive work, quickly (about a day), and supplied a More

by Michael Easker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Michael, we appreciate your feedback and business!

December 28, 2019

quick turn around time The appointment process was easy, they were able to get me in in a timely manner and when it was convenient for me and the turn around time was quick. More

by SHORTEE1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

We work hard to make our Service Department efficient and to communicate with our customers in a timely manner, so thank you for letting us know that our efforts are paying off for our customers!

December 27, 2019

Great Salesmanship! I thoroughly enjoyed my experience working with Gerard at Dirito Brothers Walnut Creek. He was attentive, knowledgable and created a quick and seamles More

by STEPHEN27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen
Dec 29, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the terrific review Stephen!

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