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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,825 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,825 reviews

January 12, 2020

Shannon was the best! Huge help and has so much experience it really shows. My Touareg was fixed and serviced with little hassle. I will continue to bring my car here. More

by samkaplan.slk
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for giving us a chance to earn your business!

January 11, 2020

Dorito Brothers has friendly staff that are professional and knowledgeable. Salesperson Nanika Orgil assisted me. She provided a great deal for me. Nanika was very knowledgeable about my new Jetta and was p More

by MORRISTIMMS
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the terrific review and recommendation Morris!

January 10, 2020

excellent service I am always pleased at how friendly and efficient the service department runs . never disappointed at the quality of repairs and they always treat me More

by SERGIOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella
Jan 14, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Sergio, we appreciate the feedback and five stars!

January 10, 2020

Disappointed Dealership wouldn't honor low price guarantee for oil change. In addition, had window switch replaced under car warranty and technician gouged doo More

by psg190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Luong
Jan 11, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

I am sorry to hear that happened to you. Can you email me back to let me know in more detail what happened so I can research the repair order to see if I can help you. marcventurella@dirito.com Thank you

January 10, 2020

Excellent Service. Beyond my expectations. Extra bonus I was shuttled to and from work with out delays. Thank you very much for the wonderful service and communication. More

by VBETTS
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that your experience here was pleasant and efficient, thank you!

January 10, 2020

Friendly & efficient This is my "go to" place. It's not exactly convenient -- I live 20 miles away, and there are closer repair/service shops -- but it's worth the drive. More

by Adopted Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear that your trip here is always worth your while, thanks so much for the five star review!

January 10, 2020

Personaized and Caring Didn't think I could get better service than Kevin, who's always been great. Shannon is amazing; best customer service ever. I feel like I can really More

by MARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Mark, thank you for trusting us with your business!

January 09, 2020

Service Representative was honest, courteous and professional. The repair process was explained in detail. Repairs were made and my vehicle was delivered on time. I will be definitely return as a r More

by DANIEL.ORDONIO
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for giving us a chance to earn your business Daniel!

January 09, 2020

We have bought multiple cars through the years from the Doritos. The experience is always the same-exceptional! For a kidd glove experience and an exceptional deal make sure you see Ron Simi. In service be More

by schonfam
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Mark and Renita, we appreciate you trusting us with your business over the years!

January 09, 2020

Shout out to Gus at Doritos Brothers! I was in the market for a new VW and already owned 2 VWs before. Walked in and I was charmed by the professionalism and friendliness this dealership offers. Gus(Augusto More

by MARIA.PETRESCU80
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write this thoughtful review about your experience here at Dirito Brothers Volkswagen!

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