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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,825 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,825 reviews

January 19, 2020

Marina was very helpful and kept me up to date throughout the process. She responded to all my questions and was always very quick to respond if I had to leave a message. More

by JILLEVANS579
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five star review Jill!

January 18, 2020

I’ve been a loyal customer of Dirito VW for over 10 years now. Great service at reasonable prices. kudos to Kevin my service advisor and Nanika our sales rep for outstanding customer care. More

by B
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear from long-time customers, we really appreciate your business!

January 18, 2020

Fast and efficient. I like the staff, friendly and helpful. Service done without any issues. Would recommend the shop for any service or repair for VW’s More

by JISAIAH07
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review and recommendation!

January 18, 2020

Kevin is busy dealing with clients waiting for car service. He is also present at his desk and asks what needs to be done to our vehicles. He is helpful and points us in the right direction! More

by COLLEEN.JEW1
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Colleen, I know Kevin will appreciate your kind words!

January 17, 2020

I feel I got a good deal for a great car in a fast amount of time. My needs were heard, I wasn’t oversold or undersold rather a true effort was made to give me what I wanted. More

by CARLANEGRI
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2020

Friendly, efficient and professional Kevin was totally helpful. I made and error that required extra work and they didn't charge me for it. I couldn't be happier with Dirito Bros. More

by jopalmer7790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Keen
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review, I'm glad everything worked out!

January 17, 2020

Always helpful, responsive, and willing to go the extra mile. I am always comfortable trusting the quality of repairs and the recommendations of the folks in the service department. More

by EVELYN.SAWHILL
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Keen
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business Evelyn!

January 17, 2020

Nice experience It was a long service to perform but I was happy that it was done right and not rushed and done poorly. Can't think of any negative things to say abo More

by EVALIEBERMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to provide feedback, we appreciate it!

January 17, 2020

No stress purchase, very professional The people there are friendly and willing to take the time to do things right. We had arranged a time to come to look at the car we wanted and everyth More

by hgoguely
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the terrific review, we appreciate the feedback!

January 17, 2020

AMAZING!! My first call to service was horrible. Then, a friend told me to call back and ask for Marina, so I did and everything changed. She was so helpful and More

by MONICARJAHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it's good to know what we are doing right and where we need to improve.

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