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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,821 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,821 reviews

January 31, 2020

Volkswagen Atlas Service I brought my car in for service and everything was completely in a timely and professional manner. Tim was welcoming and explained everything that wa More

by MollyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Feb 10, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know Tim provided you with excellent service!

January 30, 2020

great and excelent service El servicio que he recibido ha sido muy bueno y me imagino que el pequeno problema que tenia el coche habra sido solucionado. La atencion de la comerc More

by RHDETORO
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Muchas Gracias!

January 30, 2020

Both Gerard in sales and Tim in the service department went above and beyond my expectations. They both are very friendly and professional at the same time. Thank you Gerard and Tim! I look forward to wor More

by TLNOVOTNY
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Feb 10, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know Gerard and Tim provided you with top-notch service!

January 30, 2020

Received a very good service at the Service Dept. Danny Keen the Service Consultant is very cordial in receiving a client and prepare the paperwork promptly. I am very much satisfied with the professional More

by MILANDFC
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Feb 10, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear your service visit went smoothly, thank you so much!

January 29, 2020

Fantastic customer Service. I will be back for sure for all my service needs. I was able to make an appointment for when I needed and they finished my vehicle ahead of schedule. More

by BGURSKE13
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gurske
Jan 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for this awesome review!

January 28, 2020

Great Service I have worked with Kevin Hubert for nearly 10 years and he has always been helpful. The car is ready when promised. The estimate has always been accu More

by margykane
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for being a long-time customer, we really appreciate your business!

January 27, 2020

No because 1. I am taking the car back for the same No because 1. I am taking the car back for the same issue 3 days after picking it up and 1000 dollars later 2. Told me it would take 2 days so they More

by KIVI08
Recommend Dealer
No
Employees Worked With
Kevin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
January 27, 2020

Great service! Tim was very helpful from start to finish! Explained everything very well. I was even able to communicate by text which was helpful. More

by PACHNBERN
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jan 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review, we strive to provide efficient communications at our customers' preference!

January 27, 2020

Prompt, excellent communication, courteous, efficient. All the things you Could want in a service related visit. Had a great experience and I would highly recommend! More

by angiesalvador
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the five star review Angie!

January 27, 2020

Excellent Service Everything went well-our service advisor, Danny, was excellent, our car was finished early, all went well. I only wish they would wash the car, but a More

by bradkearns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it's good to know how we can improve for our customers.

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