Dirito Brothers Walnut Creek Volkswagen

It was really easy to drop my car off in the morning, they have a shuttle that took me to work and my car was ready by my lunch break. Everyone was helpful and nice. they have a shuttle that took me to work and my car was ready by my lunch break. Everyone was helpful and nice. More

Exceptionally excellent Customer service will definitely purchase my next vehicle there. Your place of business is very clean and well organized it was very pleasant doing business with you purchase my next vehicle there. Your place of business is very clean and well organized it was very pleasant doing business with you More

Not one of those 'bad touch' dealers. I'm giving just four stars, because all of the work of test-driving to decide on a make and model was shared among several dealers in a 50-mile radius I'm giving just four stars, because all of the work of test-driving to decide on a make and model was shared among several dealers in a 50-mile radius over several weeks. All I needed was a closer. But once I decided on a 2019 VW Tiguan S, I simply searched the map for local dealers, and checked available stock on each website until I found an orange one with reasonably low mileage. Walnut Creek VW had the prime suspect in custody. I moved in for the capture. Augusto Davila handed me the keys to test drive while he worked with other customers during an unanticipated crowd on Superbowl Sunday. "You've got this. I'll see what you think when you get back." Now, I gotta say, I've been to a lot of local dealers lately, and this office looks great. Some VW dealers had faded posters on the wall from long past campaigns, and hungry looks in their eyes. But everyone at Dirito Brothers maintained a comfortable atmosphere. Let you roll at your own pace. "Gus the Bus" matched the price quoted by CarMax for similar cars and even cut below the their own website listing. My credit was apparently fabulous. So I was handing over the keys to my old 2003 Jetta and driving out with a Tiguan (with no money down) before you could say Fahrvergnügen. And we signed most of the papers on a humungous touch-screen desk. It was an exciting experience. I feel good. More

Great! As always the service was great! The staff is friendly and informative. It's wonderful that VW tracks recall and warranties for me, in this case, it w As always the service was great! The staff is friendly and informative. It's wonderful that VW tracks recall and warranties for me, in this case, it was a recalled part that was replaced but still under warranty. More

No hassles, quick & easy. Everything went as discussed Andres Garcia was straight forward, very helpful, made purchasing a new vehicle very easy. I would highly recommend giving him a call the next time y Andres Garcia was straight forward, very helpful, made purchasing a new vehicle very easy. I would highly recommend giving him a call the next time you want to purchase a new VW. When we got to the dealership everything was lined up just the way Andres said it would be. In a matter of minutes, we signed the paperwork & drove home in a new VW Atlas. Thanks Andres!!! We appreciate all of your efforts. More

This was my first visit to the service center, after the Hilltop VW center closed. I think the process was efficient, but the service entrance could have been more clear as where to enter. My service adviso Hilltop VW center closed. I think the process was efficient, but the service entrance could have been more clear as where to enter. My service advisor recognized me from my telephone call, and was able to get me checked in quickly. He even recommended a local place to get breakfast ( it was se early). I got a call a few hours later, and was able to get me car. Super easy. More

service i believe if dealers want a 5 star for service they should go above and beyond just changing oil and checking systems, maybe wash and detail car? vacu i believe if dealers want a 5 star for service they should go above and beyond just changing oil and checking systems, maybe wash and detail car? vacuum? something that says hey we want to earn 5 stars? just a thought More

Great Job Excellent service and workmanship. Danny was courteous and great to work with. I don't really need more than twenty five words to explain how great D Excellent service and workmanship. Danny was courteous and great to work with. I don't really need more than twenty five words to explain how great Danny was to work with and how much I love Dirito Brothers Walnut Creek Volkswagan. More

We had a great experience with Oscar! Got the car we wanted and didn’t feel like we were being taken advantage of. Felt like it was a good deal, and also weren’t pushed into any service agreements. Over wanted and didn’t feel like we were being taken advantage of. Felt like it was a good deal, and also weren’t pushed into any service agreements. Overall we had a great experience here and would recommend to friends! More

This was one of the best car shopping experiences I have ever gone through. I would definitely shop again at this dealership and ask for Gerard Ross. ever gone through. I would definitely shop again at this dealership and ask for Gerard Ross. More