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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,819 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,819 reviews
February 13, 2020
Surprised with last service I was able to clearly describe two problems I am having 1) unusual noise coming from front suspension area, and 2) loud "breaking" noise after letting I was able to clearly describe two problems I am having 1) unusual noise coming from front suspension area, and 2) loud "breaking" noise after letting the car sit overnight or a workday after a car wash. For item 1, I was told this noise is normal. Well, I just did some research and it appears there are several things that could cause this noise. A lot of Golf R owners reported the same exact symptom I did and many, if not all, have had their problems fixed. I am happy to provide the research I did, as I want to get any repairs done while the car is under warranty. For item 2, my Customer Agent very clearly documented how I was able to replicated this problem but I was told they did not follow the same process, therefore they were not able to replicate the problem. I feel like this time was wasted, and now I have to bring it in again because both problems are still there. I hope there is someone there who will be able to confirm and fix these problems. I have been going here since 1995 and have been very happy, so this is hard for me to write this. Thank you, Bryan More
by BRYANJBOUDREAUX
Verified Customer
February 12, 2020
Danny was my service rep for my Passat 20,000 miles service. What a great gentleman, took in every detail of what my car will go through in the service dept. An amazing individual and easy to talk to service. What a great gentleman, took in every detail of what my car will go through in the service dept. An amazing individual and easy to talk to. More
by TABSHARANI
Employees Worked With
Danny Keen
February 12, 2020
40K Mile Service I took my car in for its 40,000 mile service and Marina was great to work with. She double checked my care package before quoting me for the service a I took my car in for its 40,000 mile service and Marina was great to work with. She double checked my care package before quoting me for the service and answered all the questions and concerns I had involving my brake pads (which ended up being perfectly fine!). I love the friendliness of the Walnut Creek VW team. Keep up the great work! More
by MS.CDUHAIME
Employees Worked With
February 11, 2020
It was the most expensive oil change I've ever received, by a significant margin. It also took a very long time to do that and a simple software update. by a significant margin. It also took a very long time to do that and a simple software update. More
by ZATHYRRA
Employees Worked With
N/A
February 11, 2020
The service here was excellent and the repair was done quickly. Highly recommend!!! The waiting area is clean with an awesome coffee selection and a tv to watch. The staff is super!!! Thank you VW! quickly. Highly recommend!!! The waiting area is clean with an awesome coffee selection and a tv to watch. The staff is super!!! Thank you VW! More
by Steph42
Employees Worked With
Danny Keen
February 10, 2020
Service was great. Gus went above and beyond, even got us the hook up for our window tints. Karen from financing was awesome as well. We are very happy with our purchase. the hook up for our window tints. Karen from financing was awesome as well. We are very happy with our purchase. More
by jackieperez54
February 09, 2020
Excellent service I am happy to give Danny the credit he deserves for a great service experience, but requiring a 25 word minimum to submit the review discourages my pa I am happy to give Danny the credit he deserves for a great service experience, but requiring a 25 word minimum to submit the review discourages my participation. Change the practice, please! More
by bogden0
Employees Worked With
Danny Keen
February 09, 2020
Good overall performance. Could have provided better communication. Lacking seating area for people waiting to pick up their vehicles. But overall it was a positive experience. communication. Lacking seating area for people waiting to pick up their vehicles. But overall it was a positive experience. More
by RICHMJOHNSON
Employees Worked With
Tim Luong
February 09, 2020
This was the second time I needed to bring my vehicle in to the dealership for service. Separate and unrelated issues with the car, but both repairs were handled professionally and quickly. I was kept updat to the dealership for service. Separate and unrelated issues with the car, but both repairs were handled professionally and quickly. I was kept updated on the status of work and provided a vehicle as needed. Zero complaints with the process or service. More
by LEE.TOLAND
Employees Worked With
Tim Luong
