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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,710 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,710 reviews

February 09, 2025

Maintenance is not a matter of if you need it, but when you need it. When I need expereinced service and sales, I know Dirito Bros is reliably consistent and trustworthy, every time. More

by chriskostal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge, porter and courtesy follow-up call guy
Feb 10, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting Dirito Brothers Walnut Creek Volkswagen for your service and sales needs. We appreciate your continued support and kind words. Wishing you safe travels ahead.

February 09, 2025

Marina Felix is one of the best! I have come to expect excellence in customer service from Dirito Brothers, ever since we leased our ID.4, and this time working with Marina Felix ex More

by AMOULIK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with Dirito Brothers Walnut Creek Volkswagen. It's wonderful to hear how our team consistently meets your expectations. We appreciate your ongoing trust in us and will continue delivering the service you rely on.

February 09, 2025

Sean was amazing! He went above and beyond with scheduling my car into get serviced. He was able to set the expectation on a potential lengthy repair and was even ab More

by ALYCIAANDALBERT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team. We appreciate your kind words and are glad to hear that everything went smoothly during the repair process at Dirito Brothers Walnut Creek Volkswagen.

February 08, 2025

Marina is the consummate service professional and excels in the scope of her knowledge, her prompt responses, and amazing personality. More

by Pamela_schroeder
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful for your kind words about our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your experience with us.

February 08, 2025

Sean was friendly, efficient and knowledgeable about the work to be done. Having the car washed before pickup was a nice bonus. More

by larrykeiffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're pleased to hear about your experience with our team at Dirito Brothers Walnut Creek Volkswagen, and we're glad you enjoyed the car wash. Take care!

February 07, 2025

I was very satisfied with the service I received at Dirito Brothers Walnut Creek Volkswagen. I felt that they were thorough, met my needs and went above my expectations. More

by hollykapp82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad our team at Dirito Brothers Walnut Creek Volkswagen met your expectations. We appreciate your feedback and wish you well.

February 06, 2025

Sean was very helpful and set me at ease about what needed to be done. I was able to pick up my car same day and am mostly satisfied with the work. More

by doug.asbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. I'm glad that our Service Team was helpful and able to address your needs promptly.

February 05, 2025

We love our car. Thank you Gus the Bus for working with us! Thank you Dirito Bros! More

by dennis.riray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Enjoy your new vehicle! We're glad our team could assist you. Safe travels from Dirito Brothers Walnut Creek Volkswagen.

February 04, 2025

The Staff was knowledgeable and friendly, I was advised on every aspect of the service being provided regarding my vehicle. More

by gregorybivens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stars for the staff that I interacted with.
Feb 06, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. It's great to hear that our team provided you with a thorough and friendly service experience. All the best from everyone at Dirito Brothers Walnut Creek Volkswagen!

February 03, 2025

The service was pretty good, efficient and simple. Everything was solved the same day I dropped the vehicle. More

by absn123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you found our service efficient and straightforward. Thank you for bringing your vehicle to Dirito Brothers Walnut Creek Volkswagen. Take care!