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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,775 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,775 reviews

March 22, 2025

I had a very positive experience having my car recall services performed. Everyone was responsive to my questions and service was expedited without incident, More

by GAILKAPLAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear that your recall service went smoothly. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

March 21, 2025

After my sales rep left the car dealership, Andres picked up the slack and made sure that I was always kept informed of the status of the delivery. John was great filling in for Andres when we came in to pic More

by PAULETICH0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. We're glad our team could assist you throughout the process at Dirito Brothers Walnut Creek Volkswagen.

March 20, 2025

Awesome Service- efficient and courteous. Exceeded expectations and I didn’t even wait long, great customer service. More

by anprice131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto,
Mar 30, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with us. We're pleased our team at Dirito Brothers Walnut Creek Volkswagen could assist you efficiently and courteously.

March 17, 2025

I enjoy and trust my service technician, Sean. He takes time to explain the service that is required and answers all my questions/concerns. The staff are courteous and friendly. More

by lola.del.lago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear you appreciate our team! Thank you for recognizing the effort by everyone at Dirito Brothers Walnut Creek Volkswagen.

March 17, 2025

I received excellent service at the Dirito Brothers Walnut Creek Volkswagen, nothing to complain about. More

by RDCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you were pleased with our service. Thanks for choosing Dirito Brothers Walnut Creek Volkswagen.

March 17, 2025

Good job performing the required work. Sean was professional and courteous and the car was ready when promised More

by adiispas05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the feedback. We’re glad our team provided you with a professional experience at Dirito Brothers Walnut Creek Volkswagen.

March 17, 2025

Alberto was super helpful and quick to reply to all of my questions! He was really great throughout the process of having my car repaired. More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Mar 23, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you highlighting our team's support during your car repair at Dirito Brothers Walnut Creek Volkswagen. It was our pleasure to assist, and we’re glad everything went smoothly for you.

March 16, 2025

Overall pleasant experience. Nice waiting area where I spent my time doing work comfortably. Friendly staff. More

by vansam44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I cannot recall, could've been Roberto?
Mar 23, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you had a pleasant experience and found our waiting area comfortable. Our team is dedicated to making your visit enjoyable at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your feedback!

March 16, 2025

Over all I am pleased. I would have liked to been. keep more informed and a bit more information on warranty.. More

by DAVIDWICKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We'll make sure to address the communication aspect with our team here at Dirito Brothers Walnut Creek Volkswagen.

March 16, 2025

I had a very fast and enjoyable experience buying Beetle. The staff was professional, friendly and knowledgeable at what they do. More

by rebashun1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We're glad to hear about your enjoyable experience with the Volkswagen Beetle purchase at Dirito Brothers Walnut Creek Volkswagen. Our team takes pride in providing professional and friendly service.