Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,814 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,814 reviews
May 11, 2020
The staff is friendly, focused, and professional. The warm friendly atmosphere and expert service made my car purchasing experience amazing! Thanks to Gus “the Bus” and the whole management team for the warm friendly atmosphere and expert service made my car purchasing experience amazing! Thanks to Gus “the Bus” and the whole management team for the attentive, expeditious, and supportive care. I am HAPPY!!! More
by BUKHARI.SAID
Verified Customer
May 09, 2020
Have been very accommodating with appointment times, rides needed to and from dealership. Staff is friendly and helpful. Reminders of appoints coming and when work is fiished. rides needed to and from dealership. Staff is friendly and helpful. Reminders of appoints coming and when work is fiished. More
by gailmcarpenter
Employees Worked With
May 09, 2020
One year, 10,000 miles service Everything was done on time, no problems, exceeded expectations. Because service was going to take a little longer than original estimate (recall nee Everything was done on time, no problems, exceeded expectations. Because service was going to take a little longer than original estimate (recall needed to be done), free and prompt transportation home, and back to dealership, was provided. Nice touch. More
by CraigJoseph
Employees Worked With
May 08, 2020
Maint & Warranty - During COVID-19 Please with the standard service items, the courteous staff, timely delivery ... and their approach to ensuring a safe space and a COVID-19 clean vehi Please with the standard service items, the courteous staff, timely delivery ... and their approach to ensuring a safe space and a COVID-19 clean vehicle at the completion of the service. More
by Bob P.
Employees Worked With
May 08, 2020
Great Service. Always get great service at Dirito. Dropped my car off on Thursday with no rush to finish it and was contacted promptly when it was ready for pickup. Always get great service at Dirito. Dropped my car off on Thursday with no rush to finish it and was contacted promptly when it was ready for pickup. Kevin is my favorite!! More
by ASMITTY
Employees Worked With
May 08, 2020
Renewing my lease during Coronavirus times I have leased many VWs over the years, and I continue to always expect (and always receive) the very best from each VW dealership. This was my first l I have leased many VWs over the years, and I continue to always expect (and always receive) the very best from each VW dealership. This was my first lease with Dorito Brothers, and they did not disappoint! Not only was I trading in an older leased car for a newer one, but it was in the middle of the Coronavirus pandemic, and it could not have been faster, easier, and less stressful. David took excellent care of my needs from the beginning, and Sterling finished up the financial paperwork quickly. I was in and out in under 2 hours! I highly recommend them! More
by MARY.MCDONALD4
May 06, 2020
Totally satisfied I continue to be very happy with the service I get from Dirito Brothers. Kevin does a great job of helping me understand what is going on and what nee I continue to be very happy with the service I get from Dirito Brothers. Kevin does a great job of helping me understand what is going on and what needs to happen. I appreciate having an advisor I can trust. Post service the car was running so smoothly for the first time in too long. Sadly, now it's sitting idle most of the time (in this time of Covid-19). Looking forward to getting back behid the wheel. More
by amypitt830
Employees Worked With
May 06, 2020
We are glad to be back to our oldest service advisor A year ago we leased Golf-e from the Royal Group dealership in San Francisco, When the time came to servicing it, we were thinking about doing it in A year ago we leased Golf-e from the Royal Group dealership in San Francisco, When the time came to servicing it, we were thinking about doing it in San Francisco, but decided to come closer to home, to Dirito Brothers. This was our first visit to Dirito Brothers and we, naturally, had some doubts. However, as soon as we entered the service department we noticed a big TV screen with appointments, and immediately recognized a familiar name -- Marina Feiix, whom we have known since 1999. She served our Passat 1999, then she sold us Passat 2001, and later we returned to her with New Beetle. It dispersed all our worries. In a couple of hours we got our e-Golf back and, as usual with Marina, were very satisfied by the quality of her job. We also liked how the car was treated, cleaned and served. Of course, we will be back . More
by LUDABUDAEVA
Employees Worked With
May 06, 2020
Always honest, courteous, on time, high quality and at reasonable rates. I definitely trust my VW needs with Dirito Brothers Walnut Creek. Kevin is great! reasonable rates. I definitely trust my VW needs with Dirito Brothers Walnut Creek. Kevin is great! More
by carrie.baldwin
May 05, 2020
Great service!Respectful and helpful staff.Expedited Great service! Respectful and helpful staff. Expedited process. We will refer family and friends for sure. Overall a smooth process, better than Great service! Respectful and helpful staff. Expedited process. We will refer family and friends for sure. Overall a smooth process, better than other dealers we have worked with. More
by CMATHEY28
