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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,650 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,650 reviews
February 18, 2020
Shannon was very helpful!!! The check engine light kept coming on and I had to bring my car in 3 times. Shannon got a car for me to drive two times, helping me unload my things The check engine light kept coming on and I had to bring my car in 3 times. Shannon got a car for me to drive two times, helping me unload my things from my car to the loaner car and then back to my car at the end. I had left my door opener in the car and Sharon retrieved it plus found my sunglasses. She kept me informed by phone calls. Even though it took a week to get my car back the last time, I appreciated Shannon's concern help! More
by ANNBLOCKYER
Verified CustomerEmployees Worked With
February 18, 2020
I took my lease Passat for service on saturday February 15th 2020 for a simple 10K miles oil change and check up. They have returned the car with a cracked windshield and claiming that it was cracked when 15th 2020 for a simple 10K miles oil change and check up. They have returned the car with a cracked windshield and claiming that it was cracked when I took the car there. I asked for pictures or videos when i am pulling into the dealership and none of the pictures shows a cracked window. So far I went there twice and they are giving me the run around that i need to speak to this person and that person. I am now waiting for a call from Mark who they said is the service manager. If i dont get a resolution I will be going the VW corp route. This is my 2nd passat lease from the same dealership and never had an issue like this before. More
by DENIZGEZGIN
Employees Worked With
Tim Luong
February 18, 2020
Danny the service rep was professional and friendly. Service was faster than anticipated/ quoted and the shuttle service was great! I appreciate it. Thank you! Service was faster than anticipated/ quoted and the shuttle service was great! I appreciate it. Thank you! More
by LEGREEN80
Employees Worked With
Danny Keen
February 18, 2020
Great Service! The Team at Dirito Bros. has always treated my family and I very well, whether it is purchasing a car, service or parts, they are terrific! The Team at Dirito Bros. has always treated my family and I very well, whether it is purchasing a car, service or parts, they are terrific! More
by LARRY J.
Employees Worked With
Tim Luong
February 18, 2020
Work was completed within the timeframe quoted. Shuttle was provided for drop off and pick up - very convenient. Ran errands in downtown while work was completed. was provided for drop off and pick up - very convenient. Ran errands in downtown while work was completed. More
by Lc
Employees Worked With
Danny Keen
February 18, 2020
60 k mile service Work was completed on time, what was done to my car as part of the service was explained to me. Cost was exactly as agreed. Shuttle took me to work Work was completed on time, what was done to my car as part of the service was explained to me. Cost was exactly as agreed. Shuttle took me to work in the morning and picked me up in the afternoon. Overall, a pleasant experience. Thank you. More
by ROBERT.MULLER
Employees Worked With
Other Employees :
Leon the shuttle driver was professional/pleasant as well.
February 17, 2020
Andres was wonderful! He made the buying process very comfortable. He gave us the space we needed to make our own decision without feeling pressured. comfortable. He gave us the space we needed to make our own decision without feeling pressured. More
by BBOSL
Employees Worked With
February 17, 2020
The place to go for a VW product! The Dirito Bros are a well established VW dealership with a long history in Walnut Creek. There is a reason they have been doing so well there for so The Dirito Bros are a well established VW dealership with a long history in Walnut Creek. There is a reason they have been doing so well there for so long. They provide hassle free, honest customer service with fair pricing. I would not shop anywhere else for a VW product. More
by MARK6420
February 16, 2020
Everyone, especially Dan, was pleasant and respectful. Dan made sure our car was road ready and pointed out recall issued we were unaware of. Thank you Dan made sure our car was road ready and pointed out recall issued we were unaware of. Thank you More
by JUDE66_967
Employees Worked With
Danny Keen
