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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,824 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,824 reviews
June 06, 2020
People makes the difference I've now had interaction with parts and service at Dirito Brothers. My service advisor, Tim, did an excellent and professional job. He took the time I've now had interaction with parts and service at Dirito Brothers. My service advisor, Tim, did an excellent and professional job. He took the time to chat and keep me informed about the status of my vehicle while being serviced. Too many Service Advisors just want to push you through the system and send you on your way. Tim has a personal touch that makes a difference between 5 stars and 3. Having a few other cars, mainly BMW products, I've grown accustomed to a certain level of service that I expect. Unknowing VW and Dirito Brothers, I can comfortably state that they are at that level if not a bit above. Having a sense of confidence going to a business AND feeling like I am valued as their customer is important. In addition it is rare today to have a dealership that is still family owned and like the fact that the Dirito family is fully involved. More
by STEVEN.FOON
Verified Customer
June 06, 2020
Reliable service Dirito has been our choice for VW for many years and there is no reason to change that. Reliable, responsive, professional service even during those d Dirito has been our choice for VW for many years and there is no reason to change that. Reliable, responsive, professional service even during those difficult times. More
by ptfptf
Employees Worked With
June 06, 2020
Kevin is great I have been dealing with Kevin since I purchased my Golf Alltrack. He most talented at delivering bad news and explaining thoroughly so you understand I have been dealing with Kevin since I purchased my Golf Alltrack. He most talented at delivering bad news and explaining thoroughly so you understand. The other day I had a recall on the sun roof and Kevin was helpful in getting me the necessary paper work so I could deal with VW corporate to get a refund of the repairs I had on my sun roof. Thanks Kevin More
by DMAPLE
June 04, 2020
Excellent Customer Experience! Clean, neat, organized, personable, knowledgeable, professional. I needed a battery at the worst possible time, (the night after protesting in the Clean, neat, organized, personable, knowledgeable, professional. I needed a battery at the worst possible time, (the night after protesting in the city near the dealership) I called around noon and the dealership was on reduced hours due to the activity the night before. I was told if I could make it before closing I could get service. I arrived around 12:30 pm and was told I might not get out until just before closing (4:00 pm). I'm happy to say my car was ready in about 90 minutes! I'll definitely be back for service and possible a second vehicle! More
by clency
June 04, 2020
Great customer service. Very informative with my car fix via text which was nice. As soon as the car part arrived they quickly made the fix. Thanks for the smooth and contactless service! via text which was nice. As soon as the car part arrived they quickly made the fix. Thanks for the smooth and contactless service! More
by jaclyn_reyes
Employees Worked With
Unsure of name but younger gentleman at the front desk (great customer service)., Tim Luong
June 03, 2020
Service The entire experience was great. We were guided and informed of the pending protests that were happening in Walnut Creek and thankfully we listened t The entire experience was great. We were guided and informed of the pending protests that were happening in Walnut Creek and thankfully we listened to their advice. Everything was done on time and fully covered all services. More
by KTHOREN1
Employees Worked With
Marc Venturella
June 02, 2020
Gus is the most considerate person and will take very good care with you. This was the best experience we have ever had buying a car. Thank you so much Gus, we will buy our next car from you! good care with you. This was the best experience we have ever had buying a car. Thank you so much Gus, we will buy our next car from you! More
by valerie
Employees Worked With
June 01, 2020
I have purchased 3 cars from this dealership and all the time has been a very good experience I highly recommend this dealership for any one looking for a VW. time has been a very good experience I highly recommend this dealership for any one looking for a VW. More
by VSERRANO305
Employees Worked With
May 31, 2020
Gus Davila did a fantastic job helping me find a great car, for the second time! He is so nice and doesn’t push you to purchase. car, for the second time! He is so nice and doesn’t push you to purchase. More
by sarahherzog11
Employees Worked With
