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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,643 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,643 reviews
March 05, 2020
Friendly, informative service department. Checked in and updated me throughout my wait. Pleasant waiting room. I will continue to bring my vehicles to this location. updated me throughout my wait. Pleasant waiting room. I will continue to bring my vehicles to this location. More
by MONICA
Verified Customer
March 05, 2020
Great Job Marina Marina was very helpful with ensuring that my warranties covered all service and repair, making several calls to the 3rd party vendor. She was very r Marina was very helpful with ensuring that my warranties covered all service and repair, making several calls to the 3rd party vendor. She was very responsive and made my visit very easy. More
by sr003
Employees Worked With
March 05, 2020
Quick and easy service call The check-in and paperwork went smoothly and the work was done in less than the two hours originally estimated. All in all, it was very efficient and The check-in and paperwork went smoothly and the work was done in less than the two hours originally estimated. All in all, it was very efficient and personable. More
by B.POITEVIN
Employees Worked With
March 04, 2020
service good good good good good good good good good good good good good good good good good good good good good good good good good! good good good good good good good good good good good good good good good good good good good good good good good good good! More
by LABLEY
Employees Worked With
March 04, 2020
My 2019 Volkswagen e-golf got a piece of metal stuck in the tire. I had limited time because of work. They managed to squeeze me in and put a new tire on my vehicle. They are courteous, professional, hones the tire. I had limited time because of work. They managed to squeeze me in and put a new tire on my vehicle. They are courteous, professional, honest and I even got get a discount thanks to my service advisor and the parts manager. Good people and a great dealership. If you have a Volkswagen you can't go wrong taking your vehicle to dirito Brothers Volkswagen. thank you everyone for taking care of me :-) More
by OSHKHASH
Employees Worked With
Other Employees :
I must give a shout-out Dwayne in a parts department for taking care of me oh, thank you so much.
March 03, 2020
Excellent Service It was easy to schedule the appointment. Staff was extremely professional. Everything promised was delivered - and they found me a discount! I will sc It was easy to schedule the appointment. Staff was extremely professional. Everything promised was delivered - and they found me a discount! I will schedule all my service appointments here. More
by LR_AZCONA
March 03, 2020
We made a military move across the country and came to buying a car knowing that our rules were different in regards to sales taxes, etc. Gus was super pleasant to work with and a we could tell he had a l buying a car knowing that our rules were different in regards to sales taxes, etc. Gus was super pleasant to work with and a we could tell he had a lot of passion about what he’s doing. He wasn’t fully familiar with the nuances of selling to nonresident military but he got someone else involved in a hurry to make sure we got the best deal and everything was taken care correctly. We really appreciate how helpful Gus was in trying to acclimate me to my new gadgets in the car and learning a new more eco friendly way of driving. I can’t speak enough to his enthusiasm and excitement over the EVs. More
by vickyd389
March 02, 2020
Kevin alerted me to a problem I’d have if I got the alignment I had gone in for. Suggested I get all new tires to match the one new one I had to replace so that the alignment would be true, and I woul alignment I had gone in for. Suggested I get all new tires to match the one new one I had to replace so that the alignment would be true, and I wouldn’t have to come back in after I got new tires. Really appreciate the honesty, and I’ll be back as soon as I get new tires. More
by joevilla83
Employees Worked With
March 02, 2020
I have been coming back to Dirito Bros for many years already, for their service department staff and technicians. The dealership itself is well kept in a nice presentable condition and I like coming her already, for their service department staff and technicians. The dealership itself is well kept in a nice presentable condition and I like coming here. I can't say that about every VW dealership I've been to. More
by honda_929rr
Employees Worked With
Marc Venturella
March 02, 2020
First (and last) time going on a weekend. I had hoped that 8:40 would be early enough in the day, but the oil change took ages, and the guy who checked me in never spoke with me again. I had to go up to that 8:40 would be early enough in the day, but the oil change took ages, and the guy who checked me in never spoke with me again. I had to go up to random people to check the status to see if I would need to walk with my kids to get some food. Fortunately the other guys there were really nice and got the status confirmed, and I didn’t have to wait much longer. Will definitely try to stick to weekdays from now on. More
by JVH
Employees Worked With
Marc Venturella, Danny Keen , Tim Luong
