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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,641 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,641 reviews

March 15, 2020

bought a used 2017 Jetta SE Ron Simi was fantastic. Great on pricing and service. Just excellent. First car I bought from VW. Could not have worked out better. Very pleased. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for giving us a chance to earn your business!

March 14, 2020

Great service. Danny went over the estimate with me over work to be done with my car. No hidden fees. Great staff. Clean waiting area. More

by HBURGESS1989
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review of our services and accommodations!

March 13, 2020

I love the services that was made. Marina was kind and professional. Needs to be Improved on acknowledging and welcoming people, not knowing where to go for getting help when entering the building, It w More

by TINA.A.YNIGUEZ
Recommend Dealer
No
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, please accept our apologies for your unsatisfactory experience, that is certainly not indicative of our usual high level of service.

March 12, 2020

Great Service Kevin in service is terrific. I also rode with the shop foreman, and he really took his time to make sure he was hearing what i was hearing in my car More

by gregcshort1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review Greg, I'm glad you were happy with our service!

March 12, 2020

Fast, friendly and efficient service. Good communication. I appreciated Marina’s personal attention. She texted me with updates and remembered that I was spending time with a friend. More

by SPIDERKLEIN
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review, it's great to hear that our efforts to keep our customers informed are appreciated!

March 12, 2020

Everyone at the dealership is warm, friendly AND helpful. Unlike other dealerships (have 7 cars) we don't wait endlessly for service to call back More

by Wendy Dunn
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for letting us know about your experiences here Wendy!

March 11, 2020

Went there for a recall and bought wiper blades. Service was fast. Was planning to put them on myself but Danny helped me with it. He was great! More

by JRLIN
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear all went quickly and smoothly!

March 10, 2020

Knowledge and Trust I've leased 2 and bought 2 cars from Ron Simi. He's very knowledgeable and works hard to make what you're looking for work. I'd recommend Ron to anyon More

by justin.truskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for continuing to trust us with your business Justin, that's the highest compliment!

March 10, 2020

Gus is a very knowledgeable salesperson. He has sold me 4 vehicles so far. He is an honest guy and won’t waste your time. More

by AGIBSON315
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you! I know Gus will appreciate your kind words!

March 10, 2020

The service staff always very friendly professional. The man who greeted me as I drove up and directed me to a service advisor was very nice. More

by MISCHWA
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review!

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