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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,641 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,641 reviews

March 25, 2020

A terrific place to have your vehicle serviced. Every time I come to Dirito Brothers, it is a great experience. The staff is always professional and courteous and makes you feel at home. Thanks, D More

by eric.throne.csr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord, Oscar Dryden , Danny Keen , Tim Luong
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your business over the years, we appreciate it!

March 24, 2020

I took my Golf Alltrack in for a service recall and Tim was great to work with. He was very personable and communicated with me via text through the entire process. More

by JOHN E
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks John, we appreciate the five star review!

March 24, 2020

One issue They should either ask for the glove compartment key at the time the car is turned in so they can reset the TPS; or make the request that the glove co More

by ZAGORA320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, we appreciate knowing where we can improve.

March 24, 2020

Always top notch service and I’m treated with respect. I’ve been taking my care to DB for years and will continue to do so. More

by dario_clark
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business over the years!

March 22, 2020

Easy, quick and Marina was super informative. Marina is always informative and super efficient. Really like how she keeps in contact if there is something going on with car. Marina is nice pleasan More

by juliamyall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear Julia, thank you so much for the feedback!

March 21, 2020

Marina was exceptional! I really appreciate her service and sense of urgency. She’s a very pleasant person to interact with! Thank you for the great service. More

by RYANMDURANTE
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Ryan! It's great to hear that Marina has been provided such top-notch service!

March 18, 2020

Been going there a LONG TIME..NEVER DISAPPOINTED!KEVIN Been going there a LONG TIME.. NEVER DISAPPOINTED! KEVIN IS ALWAYS GREAT NOW MARINA... ALL GREAT , always accommodating and pleasant I can always More

by GARRISONAND
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for this terrific review, we really appreciate it!

March 18, 2020

Came in for annual service. Experienced no problems. We prefer to drive from San Francisco rather than having Royal to work on our GTI. It is much easier to get an appointment at Dirito. Additionally, More

by DEJANNEY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RICHARD MAXWELL
Mar 18, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business during this challenging time.

March 18, 2020

Great salesman Gerard Rose very professional and curteous Knew his stuff and was very proficient in his dealings. A pleasure to work with . Thank you More

by Franrose59
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Rose
Mar 18, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Fran, I know Gerard will appreciate your kind words!

March 18, 2020

Efficient and courteous, thank you for all your help on the recall issue. Easy to make an appointment and the work was completed very quickly. More

by Canadian
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Mar 18, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review!

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