Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,641 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,641 reviews

April 03, 2020

Satisfied Customer This is the second time Kevin took care of my Tiguan. Service center is very clean, efficient and he provides excellent customer service. I am a very More

by CHRIS.CATLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Chris, we appreciate your business!

April 03, 2020

Professional and friendly Always courteous and professional. From vehicle drop off to pick up, the service department makes it easy and communicates very quickly any updates or More

by Scorpion5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write a review about your experience here.

April 03, 2020

Very professional and friendly staff. It was a service for 100 K miles. Friendly atmosphere, detailed information about the service and cost, quickly completed work. More

by tguliyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you very much for the five star review!

April 01, 2020

Very good service Excellent job I went last Saturday Very good service Excellent job I went last Saturday for service and they are fast and I don't have to wait a lot Very very good More

by CESAR2377
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derik Buchtel, Tim Luong
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Cesar!

March 31, 2020

Excellent customer service. Everyone was friendly and accommodating. The facility was very clean and service representative was extremely knowledgeable. Check out was fast and efficient. Highly recomm More

by mdzwill
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the excellent review!

March 31, 2020

Good Job Kevin did a great job overseeing my repairs and the mechanic completed my repairs in short order. I was greeting with a smile as I drove my car in. More

by JIM@JIMGEORGANTES.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Jim, that's great to hear!

March 28, 2020

Fantastic Service. Being able to come in at a time like this and being able to feel like you truly care about not only my health and safety but your employees as well was fantastic. Thank You More

by BGURSKE13
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business during this difficult time.

March 28, 2020

Another great experience Shannon and everyone else in Dirito Brothers Walnut Creek Volkswagen is super friendly and helpful. I feel welcomed every time and they always make me More

by ESTARMOTORS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know about your experiences here!

March 28, 2020

CAR ISSUES, CHECK ENGINE LIGHT ON We are so PLEASED with the skill and great CUSTOMER SERVICE from THIS location was so AMAZING. and can' t say enough about KEVIN HUBERT, HE is one of More

by PLATT4245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : i dont know his name, but he is the one who always checks us in when we first drive in..
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for this kind and heartfelt review, we really appreciate it.

March 28, 2020

The service dept. was great. Everything was very efficient and easy, they do a good, thorough job and my car was ready earlier than expected. Everyone was friendly and helpful. I will be back for fu More

by johnkurtisson79
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the terrific review John!

...
275
...