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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,769 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,769 reviews
June 27, 2020
For the service wise, its good. But be careful for the payment. They try to charge my debit card and it showing a decline. So I give them my credit card, they charge the amount for my bill on credit card payment. They try to charge my debit card and it showing a decline. So I give them my credit card, they charge the amount for my bill on credit card and also hold the almost more then a half amount on the debit card too. So called them and they said it didnt showing us any amount that hold on your debit card. So I called next day but still didnt get help. Then I called back them after 4 days, still they said there is no amount is showing on their side, so I called our bank and connect to them with 3 way and then my bank describe them that is already process the amount on the debit card. So finally I have to dispute our transaction. More
by Henry
Verified CustomerEmployees Worked With
June 27, 2020
Excellent service my service rep Kevin kept me informed every step of the repair of my wife’s car your attention to detail has been greatly appreciated by me and my family every step of the repair of my wife’s car your attention to detail has been greatly appreciated by me and my family More
by REEVESEDWARD
June 27, 2020
Outer boot replaces Half day service -mid morn til mid afternoon. Lyft ride much appreciate upon return. Kevin / Rep infomative about service performed/length of time a Half day service -mid morn til mid afternoon. Lyft ride much appreciate upon return. Kevin / Rep infomative about service performed/length of time and readiness call. More
by SKAUSTEL
June 27, 2020
Andres was very responsive and explanatory with all the questions that I had. Both Andres from sales and Jeff from management were extremely helpful with all the process. questions that I had. Both Andres from sales and Jeff from management were extremely helpful with all the process. More
by Becky
June 27, 2020
Great price, great people, great experience. Gerard and Nanika are the BEST! Gerard helped us find the perfect car at the price we were looking for. He made the process go very quick and smooth Gerard and Nanika are the BEST! Gerard helped us find the perfect car at the price we were looking for. He made the process go very quick and smoothly. Super great experience. This is our second purchase from Dirito Bros. We will definitely be back again next time around. Highly recommended. More
by JON33
June 27, 2020
Clean and lots of windows people working and helping customers. Masks were worn and social distancing was well thought out. I was helped right away test driving in less than ten minutes. Traded in my Tr customers. Masks were worn and social distancing was well thought out. I was helped right away test driving in less than ten minutes. Traded in my Truck and almost got what I wanted for it. Roughly 3 hours done deal out the door happy Happy Father's Day! More
by RaiderPaul
June 27, 2020
AWESOME I am very much satisfied with the services I receive from Dirito Brothers Walnut Creek. I enjoy my 2019 Volkswagen since I purchased it. Thank you I am very much satisfied with the services I receive from Dirito Brothers Walnut Creek. I enjoy my 2019 Volkswagen since I purchased it. Thank you More
by ECHENDU2
Employees Worked With
Other Employees :
Diego, Saul Canela
June 27, 2020
Great staff especially David Dirito. Have purchased many cars thru Dirito Bro’s. Over the last 25 years. Always receive the best service and would k no it go elsewhere for car sales and service John Ku cars thru Dirito Bro’s. Over the last 25 years. Always receive the best service and would k no it go elsewhere for car sales and service John Kurnik More
by johnkurnik
June 27, 2020
Quick and Efficient. I met with Dave and Sterling. They were quick and efficient with the whole process especially during SIP. Will definitely return to Dirito Brothers WC I met with Dave and Sterling. They were quick and efficient with the whole process especially during SIP. Will definitely return to Dirito Brothers WC. More
by ksabugo
June 21, 2020
Great Experiance Great sales people and the services is outstanding! High Scores to Jim for having all our paper work and vehicle ready when we arrived. Highly recomme Great sales people and the services is outstanding! High Scores to Jim for having all our paper work and vehicle ready when we arrived. Highly recommend. More
by ERNIE6
Employees Worked With
Jim Cord
