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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,527 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,527 reviews

February 29, 2020

Excellent Service After having a horrible experience at a different dealership, I contacted Dirito VW and spoke to Marina. She listened to my issues and worked to resol More

by dmaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for giving us a chance to earn your business!

February 27, 2020

I love my car and so do they! Dirito Brothers has the cleanest shop, service and showroom ever ! Period. and JESUS CAMARENA in Detail also gets so much credit. Thank you very muc More

by SASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the awesome review, it's great to hear our efforts to provide a welcoming environment for our customer are being recognized!

February 27, 2020

I love my car and so do they! thank you all for the pleasant, almost fun, day during the purchase of my new car. so happy and so glad I found you. the car runs beautifully. More

by SASS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that you are happy with your vehicle and that your visit here was better than you expected, thank you!

February 27, 2020

Shannon was excellent! A true great asset to Dirito Brothers Overall, from Shannon the marvelous assistant manager to the shuttle drivers, my experience was better than excellent! They have taken care of my 200 More

by RAIDERSF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words, I know Shannon will really appreciate the thoughtfulness!

February 27, 2020

Outstanding Experience! The team at Dirito Brothers is great. Everyone is extremely professional and helpful. This made the new car buying experience better than expected. More

by MLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Dryden
Mar 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the terrific review of your experience here and congratulations on your new Tiguan!

February 27, 2020

Excellent Service , Kevin Hebert is a true professional! Work was exactly as expected , and end result is a better handling vehicle! Keep up the superb service! More

by frhoward1
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know about Kevin's stellar customer service, I know he will appreciate it!

February 27, 2020

Fast, Efficient, Pleasant and Reliable. Dirito Bros. is my go to shop for sales and service. Why would I go anywhere else??? Frankly, I can't imagine have a better overall experience. More

by jfelix06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the awesome review!

February 27, 2020

Excellent service!!! Kevin and Marsha made my experience easy very early in the morning. Bill was pleasant and helpful when he provided a shuttle to Dirito VW. More

by PATTISLOANE
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marsha
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Patti, I'm glad your service visit went smoothly and efficiently!

February 26, 2020

Communication and service was great. The expectations of my appointment were met and they even accommodated an early drop-off of my vehicle without any issues. More

by AJSILVA0714
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear everything went so smoothly, thank you!

February 26, 2020

Very straightforward I saw an advertisement for the car that I wanted. I spoke to Oscar on the phone. We discussed my budget. He talked to the "powers that be" and came More

by Preston530
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Cochenour, Oscar Dryden
Feb 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new VW and thank you for the terrific review!

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