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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,517 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,517 reviews
February 29, 2020
Excellent Service After having a horrible experience at a different dealership, I contacted Dirito VW and spoke to Marina. She listened to my issues and worked to resol After having a horrible experience at a different dealership, I contacted Dirito VW and spoke to Marina. She listened to my issues and worked to resolve. Her professionalism and care for customers were apparent from the beginning and after resolving my repairs, I am a happy customer again. Thank you Marina! More
by dmaga
Verified CustomerEmployees Worked With
February 27, 2020
I love my car and so do they! Dirito Brothers has the cleanest shop, service and showroom ever ! Period. and JESUS CAMARENA in Detail also gets so much credit. Thank you very muc Dirito Brothers has the cleanest shop, service and showroom ever ! Period. and JESUS CAMARENA in Detail also gets so much credit. Thank you very much ! More
by SASS
Employees Worked With
February 27, 2020
I love my car and so do they! thank you all for the pleasant, almost fun, day during the purchase of my new car. so happy and so glad I found you. the car runs beautifully. thank you all for the pleasant, almost fun, day during the purchase of my new car. so happy and so glad I found you. the car runs beautifully. More
by SASS
February 27, 2020
Shannon was excellent! A true great asset to Dirito Brothers Overall, from Shannon the marvelous assistant manager to the shuttle drivers, my experience was better than excellent! They have taken care of my 200 Overall, from Shannon the marvelous assistant manager to the shuttle drivers, my experience was better than excellent! They have taken care of my 2003 Jetta Wagon since I drove it off the old lot back in Sept. 2002. We are keeping the car going after all these years. It is a tribute to everyone at Dirito Brothers. Can't say enough about Shannon. She explained everything clearly and was excellent as far as what was going on with the elderly car. She needs to be recognized for her excellent skills and customer service. She is a big part of why I continue to bring my Jetta wagon for service even if it just an oil/filter change. Please forward my thanks and appreciation to Shannon. She deserves employee of the month or whatever Volkswagen awards to their best employees. More
by RAIDERSF
Employees Worked With
February 27, 2020
Outstanding Experience! The team at Dirito Brothers is great. Everyone is extremely professional and helpful. This made the new car buying experience better than expected. The team at Dirito Brothers is great. Everyone is extremely professional and helpful. This made the new car buying experience better than expected. Jeff Rosen and Oscar Dryden did a terrific job of explaining the differences between cars and models making my decision much easier! My new Tiguan is everything I hoped it would be. Thank you! More
by MLC
February 27, 2020
Excellent Service , Kevin Hebert is a true professional! Work was exactly as expected , and end result is a better handling vehicle! Keep up the superb service! professional! Work was exactly as expected , and end result is a better handling vehicle! Keep up the superb service! More
by frhoward1
Employees Worked With
February 27, 2020
Fast, Efficient, Pleasant and Reliable. Dirito Bros. is my go to shop for sales and service. Why would I go anywhere else??? Frankly, I can't imagine have a better overall experience. Dirito Bros. is my go to shop for sales and service. Why would I go anywhere else??? Frankly, I can't imagine have a better overall experience. More
by jfelix06
Employees Worked With
February 27, 2020
Excellent service!!! Kevin and Marsha made my experience easy very early in the morning. Bill was pleasant and helpful when he provided a shuttle to Dirito VW. easy very early in the morning. Bill was pleasant and helpful when he provided a shuttle to Dirito VW. More
by PATTISLOANE
February 26, 2020
Communication and service was great. The expectations of my appointment were met and they even accommodated an early drop-off of my vehicle without any issues. my appointment were met and they even accommodated an early drop-off of my vehicle without any issues. More
by AJSILVA0714
Employees Worked With
February 26, 2020
Very straightforward I saw an advertisement for the car that I wanted. I spoke to Oscar on the phone. We discussed my budget. He talked to the "powers that be" and came I saw an advertisement for the car that I wanted. I spoke to Oscar on the phone. We discussed my budget. He talked to the "powers that be" and came back with a reasonable counter, and we reached an agreement. I was pleased with the way that Oscar made the car buying process straightforward and simple. He was friendly and courteous. You can't ask for much more. Even the coffee was good. More
by Preston530
Employees Worked With
Karen Cochenour, Oscar Dryden
