Dirito Brothers Walnut Creek Volkswagen

We made a military move across the country and came to buying a car knowing that our rules were different in regards to sales taxes, etc. Gus was super pleasant to work with and a we could tell he had a l buying a car knowing that our rules were different in regards to sales taxes, etc. Gus was super pleasant to work with and a we could tell he had a lot of passion about what he’s doing. He wasn’t fully familiar with the nuances of selling to nonresident military but he got someone else involved in a hurry to make sure we got the best deal and everything was taken care correctly. We really appreciate how helpful Gus was in trying to acclimate me to my new gadgets in the car and learning a new more eco friendly way of driving. I can’t speak enough to his enthusiasm and excitement over the EVs. More

I have been coming back to Dirito Bros for many years already, for their service department staff and technicians. The dealership itself is well kept in a nice presentable condition and I like coming her already, for their service department staff and technicians. The dealership itself is well kept in a nice presentable condition and I like coming here. I can't say that about every VW dealership I've been to. More

First (and last) time going on a weekend. I had hoped that 8:40 would be early enough in the day, but the oil change took ages, and the guy who checked me in never spoke with me again. I had to go up to that 8:40 would be early enough in the day, but the oil change took ages, and the guy who checked me in never spoke with me again. I had to go up to random people to check the status to see if I would need to walk with my kids to get some food. Fortunately the other guys there were really nice and got the status confirmed, and I didn’t have to wait much longer. Will definitely try to stick to weekdays from now on. More

Kevin alerted me to a problem I’d have if I got the alignment I had gone in for. Suggested I get all new tires to match the one new one I had to replace so that the alignment would be true, and I woul alignment I had gone in for. Suggested I get all new tires to match the one new one I had to replace so that the alignment would be true, and I wouldn’t have to come back in after I got new tires. Really appreciate the honesty, and I’ll be back as soon as I get new tires. More

Backseat was fixed and seats were detailed after work was completed to removed any smudges etc. rental car was set up while work was being completed and was very easy process. There were some scratches on completed to removed any smudges etc. rental car was set up while work was being completed and was very easy process. There were some scratches on the bottom plastic panel of my seat from the work and removing the entire middle row seat and they offered to order a whole new plastic piece and replace for me once it arrives. More

Delightful experience from start to finish buying a new VW here for my daughter. Clear and simple buying process, no pressure, and pleasant. Very helpful sales and finance team. VW here for my daughter. Clear and simple buying process, no pressure, and pleasant. Very helpful sales and finance team. More

As always, Kevin and the staff were top notch. Timely, thorough, and very professional. I have been a loyal customer for over 15 years and the service is always the same. OUTSTANDING !! thorough, and very professional. I have been a loyal customer for over 15 years and the service is always the same. OUTSTANDING !! More

Excellent sales experience. Made things super fast and super easy for us. We also appreciated delivering car to our home and the detailed walkthrough of the car features. Thanks! super easy for us. We also appreciated delivering car to our home and the detailed walkthrough of the car features. Thanks! More

I had a great experience at the Doritos Brothers Walnut Creek Volkswagen. Gerard made the process easy to understand and we arrived at a great lease rate. I am grateful for his professional approach. He wa Creek Volkswagen. Gerard made the process easy to understand and we arrived at a great lease rate. I am grateful for his professional approach. He was clear about the numbers and provided a fair and transparent explanation of the cost that is accessible to both savvy buyers and also folks new to the leasing process such as myself. The process for signing the contract was incredibly quick and simple. The person assisting me did an excellent job. I highly recommend this dealership to everyone looking for a car. More

Marina is a real professional and she knows how to take good care of clients. It makes a big difference and makes me want to go back to Dirito Brothers. Thank you! good care of clients. It makes a big difference and makes me want to go back to Dirito Brothers. Thank you! More