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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,517 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,517 reviews

March 07, 2020

Friendly and professional. They were very accommodating even though it was such a busy morning. Price for the service seemed very reasonable. I've been coming to Dirito for 14 years and they keep getting b More

by TONYMONITTO
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Tony! We really appreciate you trusting us with your business over the years!

March 06, 2020

great service Marina was very through explaining results of auto maintenance. She showed pictures of car parts that need attention (replaced). Marina was articulate More

by DIATHMP87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RICHARD MAXWELL
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review, I know Marina will appreciate the feedback!

March 05, 2020

Friendly, informative service department. Checked in and updated me throughout my wait. Pleasant waiting room. I will continue to bring my vehicles to this location. More

by MONICA
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you, we appreciate the feedback!

March 05, 2020

Great Job Marina Marina was very helpful with ensuring that my warranties covered all service and repair, making several calls to the 3rd party vendor. She was very r More

by sr003
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear Marina provided you with such excellent service, thank you!

March 05, 2020

Quick and easy service call The check-in and paperwork went smoothly and the work was done in less than the two hours originally estimated. All in all, it was very efficient and More

by B.POITEVIN
Recommend Dealer
Yes
Employees Worked With
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the five star review!

March 05, 2020

Great Service! The check-in with Kevin went smoothly and my car was ready in the time promised. Great experience always at Dirito Brothers! Many thanks Dirito. More

by eric.throne.csr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marsha at service window.
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business!

March 05, 2020

Great service from Marina. She was knowledgeable and friendly. Communicates by text throughout the day letting me know the diagnosis and progress. car was ready on time. More

by david
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you! I know Marina will appreciate your feedback!

March 04, 2020

My 2019 Volkswagen e-golf got a piece of metal stuck in the tire. I had limited time because of work. They managed to squeeze me in and put a new tire on my vehicle. They are courteous, professional, hones More

by OSHKHASH
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I must give a shout-out Dwayne in a parts department for taking care of me oh, thank you so much.
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the terrific review, we really appreciate the feedback!

March 04, 2020

service good good good good good good good good good good good good good good good good good good good good good good good good good! More

by LABLEY
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you!

March 03, 2020

Excellent Service It was easy to schedule the appointment. Staff was extremely professional. Everything promised was delivered - and they found me a discount! I will sc More

by LR_AZCONA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear about your experience, thank you so much!

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