Dirito Brothers Walnut Creek Volkswagen

Easy, quick and Marina was super informative. Marina is always informative and super efficient. Really like how she keeps in contact if there is something going on with car. Marina is nice pleasan Marina is always informative and super efficient. Really like how she keeps in contact if there is something going on with car. Marina is nice pleasant and easy to work with. More

Marina was exceptional! I really appreciate her service and sense of urgency. She’s a very pleasant person to interact with! Thank you for the great service. and sense of urgency. She’s a very pleasant person to interact with! Thank you for the great service. More

Been going there a LONG TIME..NEVER DISAPPOINTED!KEVIN Been going there a LONG TIME.. NEVER DISAPPOINTED! KEVIN IS ALWAYS GREAT NOW MARINA... ALL GREAT , always accommodating and pleasant I can always Been going there a LONG TIME.. NEVER DISAPPOINTED! KEVIN IS ALWAYS GREAT NOW MARINA... ALL GREAT , always accommodating and pleasant I can always count on them More

Efficient and courteous, thank you for all your help on the recall issue. Easy to make an appointment and the work was completed very quickly. the recall issue. Easy to make an appointment and the work was completed very quickly. More

Great salesman Gerard Rose very professional and curteous Knew his stuff and was very proficient in his dealings. A pleasure to work with . Thank you Knew his stuff and was very proficient in his dealings. A pleasure to work with . Thank you More

Came in for annual service. Experienced no problems. We prefer to drive from San Francisco rather than having Royal to work on our GTI. It is much easier to get an appointment at Dirito. Additionally, We prefer to drive from San Francisco rather than having Royal to work on our GTI. It is much easier to get an appointment at Dirito. Additionally, I am much more comfortable with the sales and service personnel in the Walnut Creek store. More

Excellent but for one small glitch This is an excellent dealership with courteous, highly professional people. I bought car here and have service agreement, which I am happy with. They This is an excellent dealership with courteous, highly professional people. I bought car here and have service agreement, which I am happy with. They have shuttle service and serviced my car for 10K service as well as a safety recall. The only glitch was that no one called to let me know that the car was done, and when I called at 3:45pm to inquire, they informed me the car done so come get it, btw we close in 15 minutes. Since it was a Saturday and I need the car, I immediately went to pick it up. All worked out, but this was a near miss that would have soured the experience. More

Good experience It was fast service for my e-golf. But they do not wash the vehicle or clean. Maybe I was expecting similar to Audi service. It was fast service for my e-golf. But they do not wash the vehicle or clean. Maybe I was expecting similar to Audi service. More

Internet Sales Department I found Diego Soto to be responsive and patient in working through our purchase. He answered all of my questions in a timely manner, worked with us o I found Diego Soto to be responsive and patient in working through our purchase. He answered all of my questions in a timely manner, worked with us on a trade-in and explained the workings of my new car so that I had a clear understanding. The finance department was also very thorough in providing us with important details. More

Erin was a pleasure to deal with. Made this the fastest and easiest car purchase ever. Was there for just over an hour including test drive. and easiest car purchase ever. Was there for just over an hour including test drive. More